Watch Together, Group Viewing & Shared Sessions Policy

Effective Date: 2026

Last Updated: 2026

This Watch Together, Group Viewing & Shared Sessions Policy explains how Playflick may provide private shared viewing sessions, synchronised playback, group viewing links, watch together rooms, host controls, participant controls, shared chat, reactions, group playback settings, and related shared-session features on Playflick.com, operated by Playflick™ Media .ltd.

This policy should be read together with our Terms of Service, Privacy Policy, Community Guidelines, Direct Messages & Private Communications Policy, Comments, Replies & Community Interaction Policy, Premieres & Watch Parties Policy, Events, Screenings & Ticketing Policy, Child Safety Policy, Age Restriction Policy, and Account Suspension & Termination Policy.

1. Who We Are

Operator: Playflick™ Media .ltd

Website: https://playflick.com

Business Address:
41 Norman Avenue
London
N22 5ES
United Kingdom

Shared Viewing Support Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us

2. Purpose of This Policy

Watch together and shared-session features may allow users to watch content with other users, synchronise playback, chat, react, invite friends, host private rooms, or participate in group viewing.

This policy explains:

How shared viewing sessions may work
How hosts and participants should use group viewing tools
What privacy and safety limits apply to shared sessions
How access, age ratings, and paid content may affect shared viewing
What misuse of shared viewing features is prohibited
How users may report abuse or technical issues in shared sessions

3. Feature Availability

Watch together rooms, shared-session links, synchronised playback, group chat, emoji reactions, host controls, participant moderation, private viewing rooms, group invites, and related features may not be available to every user, country, account type, subscription plan, content type, device, browser, or app version.

Playflick may add, remove, restrict, redesign, suspend, or discontinue shared viewing and watch together features at any time.

4. Shared Viewing Sessions

A shared viewing session may allow multiple users to watch the same content together with synchronised playback where features are available.

Shared sessions may include:

Private watch rooms
Invite links
Host playback controls
Participant reactions
Text chat
Playback sync
Session reminders
Session activity records

5. Host Responsibilities

Hosts are responsible for using shared-session tools safely and lawfully.

Hosts should:

Invite only appropriate participants
Respect age restrictions
Use moderation controls where available
Avoid sharing invite links publicly unless intended
Stop harassment or abuse where possible
Choose content suitable for the invited audience
Report serious safety or abuse concerns promptly

6. Participant Responsibilities

Participants must follow Playflick policies during shared viewing sessions.

Participants must not:

Harass, threaten, or abuse others
Share illegal or harmful content
Spam chat or reactions
Disrupt sessions intentionally
Share private information without permission
Record or redistribute session content unlawfully
Invite unsafe or unauthorised participants

7. Invite Links

Watch together sessions may use invite links or room codes where features are available.

Users should treat invite links carefully because anyone with a valid link may be able to request access or join, depending on session settings.

Playflick may disable, expire, restrict, or revoke invite links where security, abuse, privacy, rights, payment, or safety concerns apply.

8. Privacy in Shared Sessions

Shared sessions may reveal certain information to hosts or participants.

Information may include:

Profile name
Profile avatar
Participation status
Chat messages
Reactions
Playback activity within the session
Join or leave activity
Session role, such as host or participant

Users should not join shared sessions if they do not want this activity visible to others in the session.

9. Chat and Reactions

Shared sessions may include chat, emoji reactions, polls, comments, or other interaction tools where available.

Chat and reactions must follow Playflick community and communication rules.

Playflick may moderate, restrict, hide, remove, or review chat and reactions where appropriate.

10. Recording and Screenshots

Users must not record, screenshot, redistribute, stream, or share session content, chat, participant information, paid content, private messages, or copyrighted material unlawfully or without appropriate permission.

Some devices or platforms may allow screenshots or recording outside Playflick’s control. Users remain responsible for their own conduct.

11. Paid Content and Access Rights

Shared viewing does not automatically give participants access to paid content.

Participants may need:

Their own subscription
Their own rental or purchase
A valid ticket
Membership access
Regional availability
Age eligibility
Device compatibility
Account in good standing

Users must not use shared sessions to bypass payment, licensing, age, region, or access restrictions.

12. Regional and Device Limits

Participants in different countries, regions, devices, or account types may not be able to access the same content in a shared session.

Access may depend on licensing, age ratings, local law, payment status, app version, device support, and protected playback requirements.

13. Playback Sync

Synchronised playback may not be perfect.

Playback differences may happen because of:

Internet speed
Device performance
Buffering
Playback quality settings
Regional content versions
Ads or sponsored breaks where applicable
Subtitle or audio track differences
Technical errors or maintenance

14. Age Restrictions

Shared sessions must respect age restrictions, content ratings, parental controls, child profile settings, and legal requirements.

Hosts and participants must not invite children or young users into sessions involving unsuitable content, unsafe chat, mature themes, or age-restricted material.

15. Child Safety

Watch together features must not be used to exploit, sexualise, identify, harass, groom, manipulate, or endanger children or young users.

Users must not use shared sessions to:

Contact children unsafely
Move children into private rooms for unsafe purposes
Share sexual or exploitative content involving minors
Encourage children to bypass parental controls
Pressure children into sharing personal information
Target child users with harassment or grooming behaviour

Serious child-safety concerns may result in immediate account action and reporting where appropriate or required.

16. Harassment and Abuse

Shared sessions must not be used for harassment, threats, hate, abuse, stalking, doxing, intimidation, bullying, or coordinated attacks.

Playflick may restrict chat, remove participants, end sessions, restrict accounts, or preserve records where abuse is reported or detected.

17. Spam, Scams, and Unsafe Links

Users must not use shared sessions, chat, invite links, reactions, or group tools to send spam, scams, phishing links, malware links, fake giveaways, piracy links, unsafe payment links, or deceptive promotions.

Playflick may restrict accounts or sessions involved in unsafe link sharing.

18. Public vs Private Sessions

Some shared sessions may be private, invite-only, semi-public, or public where features are available.

Users should review session settings carefully before sharing links or joining rooms.

A private session may still not be fully confidential if participants share information outside Playflick.

19. Moderation Tools

Playflick may provide hosts or moderators with tools to manage shared sessions where available.

Tools may include:

Removing participants
Muting chat
Ending sessions
Reporting messages
Blocking users
Restricting invite links
Limiting reactions

Moderation tools may not prevent every harmful interaction.

20. Technical Availability

Shared viewing features may be interrupted, delayed, unavailable, or limited because of technical issues.

Issues may include:

Connection problems
Playback sync errors
Device incompatibility
App or browser limitations
Content rights restrictions
Payment or access problems
Platform maintenance
Service incidents

21. Misuse of Shared Viewing

Users must not misuse watch together, group viewing, shared sessions, invite links, host controls, chat, reactions, or playback sync features.

Prohibited conduct may include:

Bypassing paid access
Sharing session links for harassment
Using shared sessions for grooming
Streaming content to unauthorised viewers
Recording paid or copyrighted content unlawfully
Spamming chat or reactions
Using group sessions to coordinate abuse
Using session tools to evade restrictions

22. Reports and Support

Users, hosts, participants, parents, guardians, creators, rights holders, or viewers may contact Playflick about shared session abuse, unsafe group viewing, invite link problems, chat harassment, playback sync issues, paid access problems, child-safety concerns, or technical issues.

Contact:

Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us

Please include:

The session, room, invite link, content, account, message, URL, or feature involved
A clear explanation of the issue
Any screenshots, timestamps, participant names, error messages, or supporting context
Whether the issue involves child safety, harassment, payment, rights, privacy, or immediate danger

If someone is in immediate danger, contact emergency services or local law enforcement first.

Do not send passwords, full payment card numbers, parental PINs, or one-time login codes.

23. Enforcement

Playflick may take action where watch together, group viewing, shared sessions, invite links, chat, reactions, playback tools, or related features are abused or affected by policy violations.

Enforcement may include:

Ending shared sessions
Removing participants
Restricting invite links
Restricting chat or reactions
Restricting shared viewing features
Restricting paid content access
Applying age or safety restrictions
Restricting accounts involved in abuse
Removing content where safety or rights concerns apply
Suspending or terminating accounts for serious or repeated abuse
Preserving records for legal, safety, fraud, rights, payment, or moderation reasons

24. Appeals and Review Requests

If your shared session, invite link, chat access, group viewing feature, account, or related feature was removed or restricted and you believe Playflick made a mistake, you may request a review under our Appeals Policy where available.

Contact:

Email: hello@playflick.com

Please include:

Your account email where relevant
The session, invite link, content, message, account, or feature involved
The decision you are asking Playflick to review
Why you believe the decision was incorrect
Any supporting screenshots, timestamps, session context, or relevant details

Do not send passwords, full payment card numbers, parental PINs, or one-time login codes.

25. Privacy and Data Retention

Playflick may process and retain shared session records, invite link records, participant records, chat records, reaction records, playback sync records, access records, report records, support messages, review records, fraud signals, safety records, payment records, rights records, and enforcement records.

These records may be retained for platform operation, account management, playback support, child safety, community safety, payment protection, rights protection, legal compliance, moderation, appeals, audits, fraud prevention, safety, and platform integrity.

More information is available in our Privacy Policy, Data Retention Policy, and Evidence Preservation Policy.

26. Changes to This Policy

We may update this Watch Together, Group Viewing & Shared Sessions Policy from time to time.

Changes may reflect new shared viewing tools, playback sync features, session moderation tools, chat controls, privacy controls, legal requirements, safety requirements, or platform updates.

Your continued use of Playflick watch together, group viewing, or shared session features after changes become effective means you agree to the updated policy.

27. Contact Us

For watch together questions, shared session issues, group viewing concerns, invite link problems, chat reports, review requests, or policy enquiries, contact:

Playflick™ Media .ltd
41 Norman Avenue
London
N22 5ES
United Kingdom

Shared Viewing Support Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us
Website: https://playflick.com