Effective Date: 2026

Last Updated: 2026

This Title Metadata, Posters & Artwork Submission Policy explains the rules for submitting, editing, displaying, correcting, and disputing title metadata, film pages, series pages, episode metadata, posters, artwork, thumbnails, still images, banners, synopses, genres, release years, ratings information, production details, and related title information on Playflick.com, operated by Playflick™ Media .ltd.

This policy should be read together with our Terms of Service, User Generated Content Policy, Video Upload & Processing Policy, Film Submission Guidelines, Content Licensing & Distribution Policy, Production Crew, Cast & Contributor Credits Policy, Copyright & Takedown Policy, Trademark Policy, Content Ratings & Classification Policy, and Account Suspension & Termination Policy.

1. Who We Are

Operator: Playflick™ Media .ltd

Website: https://playflick.com

Business Address:
41 Norman Avenue
London
N22 5ES
United Kingdom

Metadata Support Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us

2. Purpose of This Policy

Accurate title metadata and artwork help users discover, understand, and identify films, series, episodes, trailers, creator works, events, and entertainment content.

This policy explains:

• How title metadata may be submitted or edited
• What metadata submitters are responsible for
• How posters, artwork, thumbnails, and images should be handled
• What misleading, false, or rights-infringing metadata is prohibited
• How duplicate, disputed, or incorrect title pages may be reviewed
• How Playflick may restrict or remove metadata and artwork

3. Feature Availability

Title metadata tools, poster uploads, artwork uploads, image galleries, synopsis editing, genre selection, title correction tools, duplicate title tools, metadata verification, and related features may not be available to every user, creator, country, account type, content type, device, or platform surface.

Playflick may add, remove, restrict, redesign, suspend, or discontinue title metadata and artwork features at any time.

4. Types of Metadata

Title metadata may include information that identifies or describes entertainment content.

Metadata may include:

• Title name
• Alternative titles
• Original title
• Release year
• Release date
• Country or region
• Language
• Runtime
• Genres
• Synopsis or description
• Episode numbers or season details
• Production company, studio, or distributor information

5. Responsibility for Metadata Accuracy

Users who submit or edit metadata are responsible for ensuring that information is accurate, lawful, non-misleading, and submitted with appropriate authority or reasonable basis.

Users must not knowingly submit false metadata, misleading title information, fake release details, inaccurate rights claims, or deceptive production information.

Playflick may not independently verify every metadata submission before it appears.

6. Title Names and Alternative Titles

Title names and alternative titles should accurately reflect the content.

Users must not use title fields to:

• Keyword spam
• Impersonate another title
• Mislead users about official status
• Exploit a famous title’s name deceptively
• Add unrelated celebrity or franchise names
• Promote scams or external links
• Harass, threaten, or target others

7. Synopses and Descriptions

Synopses, plot summaries, loglines, taglines, episode descriptions, and title descriptions should be accurate, appropriate, and not misleading.

Descriptions must not include:

• False claims
• Spam or keyword stuffing
• Scam links or phishing text
• Private personal information
• Hate, harassment, or threats
• Sexualised minor content
• Misleading official or award claims
• Instructions to evade Playflick rules

8. Posters, Artwork, and Images

Posters, banners, artwork, thumbnails, still images, galleries, cover images, and promotional images must comply with Playflick policies and applicable rights.

Users must not upload artwork or images that:

• Infringe copyright or trademark rights
• Mislead users about the content
• Use stolen or unauthorised promotional materials
• Impersonate another film, series, creator, studio, or brand
• Contain private personal information
• Sexualise or exploit children
• Contain scams, QR codes, malware links, or phishing information

9. Rights to Posters and Artwork

Users must have the rights, licences, permissions, releases, or lawful basis needed to submit posters, artwork, stills, banners, thumbnails, and promotional images.

Uploading artwork to Playflick does not prove ownership or permission.

Playflick may remove or restrict images if they are reported as infringing, unauthorised, misleading, unsafe, or otherwise policy-violating.

10. Thumbnails and Clickbait

Thumbnails and promotional images should represent the content honestly.

Users must not use thumbnails to:

• Mislead users about what the content contains
• Show unrelated celebrities or brands
• Fake official studio involvement
• Falsely suggest explicit or shocking content
• Hide scams or unsafe links
• Exploit children or vulnerable people
• Manipulate search, recommendations, or engagement deceptively

11. Spoilers in Artwork and Metadata

Posters, thumbnails, still images, titles, descriptions, and metadata may reveal spoilers.

Users should avoid unexpectedly revealing major spoilers in visible metadata or artwork, especially for recent releases, episode endings, character deaths, twist reveals, surprise cameos, or post-credit scenes.

More information is available in our Spoilers & Plot Discussion Policy.

12. Genres, Categories, and Tags

Genres, categories, tags, and keywords should accurately describe the content.

Users must not misuse genre or tag fields to:

• Capture unrelated traffic
• Mislead viewers
• Spam trending keywords
• Target protected or vulnerable groups abusively
• Evade content restrictions
• Hide adult, violent, harmful, or restricted content

13. Release Dates, Runtime, and Production Details

Release dates, runtime, production status, studio information, distributor information, country, language, and related details should be accurate where submitted.

Users must not fabricate release dates, false studio involvement, fake distribution deals, fake festival selections, fake award claims, or misleading production status.

14. Duplicate Title Pages

Duplicate title pages may occur where multiple users submit the same or similar content.

Playflick may merge, restrict, redirect, remove, or correct duplicate title pages where appropriate.

Duplicate handling may consider:

• Original title
• Release year
• Creator, studio, or distributor information
• Cast and crew credits
• Rights holder information
• Uploaded content
• Metadata quality
• Fraud or impersonation concerns

15. Imported or Third-Party Metadata

Playflick may import, receive, display, or process metadata from creators, studios, distributors, public databases, metadata providers, rights holders, APIs, or other third-party sources where available.

Imported metadata may be incomplete, outdated, duplicated, inconsistent, or inaccurate.

Users may report metadata errors where correction tools are available.

16. Metadata Verification

Playflick may provide metadata verification or review tools where available.

Verification may consider:

• Creator confirmation
• Studio or distributor confirmation
• Rights holder information
• Official websites or press materials
• Publicly available production records
• Film festival or release records
• Contributor confirmations
• Fraud or impersonation signals

Verification does not guarantee that every metadata field is legally final, complete, or undisputed.

17. Metadata Disputes

Metadata disputes may arise between creators, studios, distributors, rights holders, contributors, publicists, agencies, fans, communities, or other users.

Playflick may review metadata disputes where appropriate, but Playflick may not resolve every private contract, authorship, release, distribution, credit, festival, or rights dispute.

Playflick may require official documents, written authorisations, court orders, rights information, or verified source materials before making certain changes.

18. Title Page Ownership and Control

A title page may not automatically be controlled by the person who first submitted metadata.

Playflick may allow creators, rights holders, studios, distributors, authorised representatives, or verified contributors to submit corrections or manage certain title information where features are available.

Playflick may restrict title page control where ownership, authority, or rights are disputed.

19. Fake Awards, Reviews, and Claims

Users must not add fake awards, fake critic quotes, fake review scores, fake festival selections, fake box office claims, fake streaming availability, fake cast claims, or fake studio claims.

Metadata must not be used to mislead users, advertisers, sponsors, buyers, festivals, distributors, investors, or Playflick reviewers.

20. Age Ratings and Content Classification

Age ratings, content warnings, classification details, and suitability labels should be accurate and must not be manipulated to evade restrictions.

Playflick may correct, restrict, or remove inaccurate classification metadata.

More information is available in our Content Ratings & Classification Policy.

21. Child Safety

Metadata, posters, artwork, stills, thumbnails, galleries, descriptions, and title pages must not be used to exploit, sexualise, identify, harass, groom, or endanger children or young users.

Users must not use title metadata or artwork to:

• Sexualise minors
• Expose children’s private information
• Invite unsafe contact with children
• Promote exploitative content involving minors
• Target child actors or young creators for harassment
• Misrepresent age ratings to reach young users

Serious child-safety concerns may result in immediate account action and reporting where appropriate or required.

22. Spam and Metadata Manipulation

Users must not misuse metadata, title fields, posters, artwork, tags, thumbnails, or descriptions to manipulate search, recommendations, rankings, analytics, or discovery.

Prohibited conduct may include:

• Keyword stuffing
• Fake cast or celebrity metadata
• Misleading genre tags
• Duplicate title spam
• Fake franchise connections
• Unrelated thumbnail images
• Misleading availability claims
• Artificially inflating title pages through repeated submissions

23. Reports and Support

Users, creators, representatives, studios, distributors, rights holders, or contributors may contact Playflick about metadata errors, poster disputes, artwork rights issues, duplicate title pages, misleading title information, age rating errors, fake credits, or unsafe artwork.

Contact:

Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us

Please include:

• The title page, content, metadata field, poster, image, URL, or artwork involved
• A clear explanation of the issue
• Any supporting evidence, official materials, rights information, screenshots, or links
• Your relationship to the content or rights holder
• Whether the issue involves privacy, child safety, impersonation, rights, or legal concerns

Do not send passwords, full payment card numbers, bank passwords, or one-time login codes.

24. Enforcement

Playflick may take action where title metadata, posters, artwork, thumbnails, still images, descriptions, genres, tags, title pages, or related features violate this policy or other Playflick rules.

Enforcement may include:

• Correcting metadata
• Removing metadata
• Removing posters or artwork
• Restricting metadata editing tools
• Merging or removing duplicate title pages
• Restricting title page control
• Removing misleading thumbnails or descriptions
• Restricting accounts involved in metadata abuse
• Removing content where rights or safety concerns apply
• Suspending or terminating accounts for serious or repeated abuse
• Preserving records for legal, safety, fraud, rights, or moderation reasons

25. Appeals and Review Requests

If your title metadata, poster, artwork, thumbnail, image, title page, edit access, account, or related feature was removed or restricted and you believe Playflick made a mistake, you may request a review under our Appeals Policy where available.

Contact:

Email: hello@playflick.com

Please include:

• Your account email where relevant
• The title page, metadata field, poster, artwork, image, or feature involved
• The decision you are asking Playflick to review
• Why you believe the decision was incorrect
• Any supporting evidence, official materials, rights information, screenshots, or context

Do not send passwords, full payment card numbers, bank passwords, or one-time login codes.

26. Privacy and Data Retention

Playflick may process and retain title metadata records, poster records, artwork records, image records, edit records, verification records, dispute records, duplicate title records, removal request records, rights records, support messages, review records, fraud signals, safety records, and enforcement records.

These records may be retained for platform operation, metadata accuracy, rights protection, legal compliance, moderation, appeals, audits, fraud prevention, safety, and platform integrity.

More information is available in our Privacy Policy, Data Retention Policy, and Evidence Preservation Policy.

27. Changes to This Policy

We may update this Title Metadata, Posters & Artwork Submission Policy from time to time.

Changes may reflect new title tools, artwork features, metadata systems, verification tools, rights protection practices, content classification changes, privacy requirements, legal requirements, or platform updates.

Your continued use of Playflick metadata, poster, artwork, or title page features after changes become effective means you agree to the updated policy.

28. Contact Us

For title metadata questions, poster disputes, artwork rights concerns, duplicate title issues, metadata correction requests, review requests, or policy enquiries, contact:

Playflick™ Media .ltd
41 Norman Avenue
London
N22 5ES
United Kingdom

Metadata Support Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us
Website: https://playflick.com

29. Footer Notice

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Playflick™ is a trademark of Playflick™ Media .ltd.