Effective Date: 2026

Last Updated: 2026

This Creator Manager, Agent & Representative Policy explains the rules for creator managers, agents, representatives, agencies, talent managers, business managers, authorised assistants, publicists, production representatives, account delegates, payout representatives, and anyone acting on behalf of a creator on Playflick.com, operated by Playflick™ Media .ltd.

This policy should be read together with our Terms of Service, Creator Monetisation Terms, Team Access & Role Permissions Policy, Business Accounts & Organisation Policy, Account Merge, Transfer & Ownership Change Policy, Creator Channel Transfer & Succession Policy, Identity Verification & KYC Policy, Fraud Prevention & Risk Review Policy, Creator Payout Policy, and Account Suspension & Termination Policy.

1. Who We Are

Operator: Playflick™ Media .ltd

Website: https://playflick.com

Business Address:
41 Norman Avenue
London
N22 5ES
United Kingdom

Creator Support Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us

2. Purpose of This Policy

Creators may work with managers, agents, agencies, publicists, assistants, production companies, or other representatives. These relationships can affect account access, channel management, content uploads, monetisation, sponsorships, payouts, contracts, privacy, and audience trust.

This policy explains:

• How representatives may act on behalf of creators
• What proof of authorisation Playflick may require
• What representatives may and may not do
• How payout, monetisation, and account permissions may be handled
• How creator consent and role limits apply
• How Playflick may respond to representative abuse or disputes

3. Feature Availability

Representative tools, manager access, agent access, delegated roles, agency dashboards, creator team tools, payout representative tools, business authority review, and related features may not be available to every creator, country, account type, business, organisation, agency, or representative.

Playflick may add, remove, restrict, redesign, suspend, or discontinue creator representative features at any time.

4. Who May Be a Representative?

A representative may be a person or organisation authorised to assist a creator with account, business, content, promotional, legal, or monetisation matters.

Representatives may include:

• Creator managers
• Talent agents
• Business managers
• Publicists
• Agency staff
• Production company representatives
• Legal representatives
• Account assistants
• Brand partnership representatives
• Estate or authorised representatives where applicable

5. Creator Authorisation

Representatives must have valid authority to act on behalf of the creator.

Playflick may require evidence of authorisation before allowing a representative to:

• Access creator account tools
• Submit support requests
• Request account changes
• Manage monetisation
• Change payout information
• Manage paid content
• Request verification changes
• Handle channel transfer or succession matters

6. Evidence of Authority

Playflick may request evidence before recognising a representative.

Evidence may include:

• Creator confirmation
• Written authorisation
• Agency or management contract information where appropriate
• Official business email verification
• Identity verification
• Business verification
• Legal representative documents where relevant
• Team role assignment through Playflick tools where available

Playflick may reject representative requests where authority is unclear, incomplete, suspicious, expired, disputed, or unverifiable.

7. Use Team Tools Where Available

Where available, representatives should use Playflick team access or role permission tools instead of sharing creator passwords.

Team tools may allow limited roles such as:

• Content manager
• Community manager
• Analytics viewer
• Moderation manager
• Billing manager
• Payout manager where available
• Admin
• Owner

Role permissions may be limited and may not allow every account action.

8. No Password Sharing

Creators and representatives should not share passwords, one-time login codes, backup codes, passkeys, security keys, or two-factor authentication codes.

Password sharing may create security, privacy, fraud, payout, and account ownership risks.

Playflick may require account security review where shared access, suspicious login activity, or unauthorised representative access is detected.

9. Representative Responsibilities

Representatives must act honestly, lawfully, and within the authority granted by the creator.

Representatives should:

• Respect creator instructions
• Use only authorised account access
• Protect creator account credentials and data
• Avoid misleading Playflick or users
• Keep authority information accurate
• Follow Playflick policies
• Disclose relevant conflicts where appropriate
• Stop acting for a creator when authority ends

10. Actions Representatives Must Not Take

Representatives must not misuse creator accounts, roles, or authority.

Prohibited conduct may include:

• Taking over a creator account without permission
• Changing payout details without authority
• Deleting content maliciously
• Locking a creator out of their account
• Misrepresenting creator consent
• Submitting false verification or ownership information
• Using creator accounts to promote scams
• Continuing to act after representation has ended

11. Payout and Payment Authority

Representatives may not change payout methods, payment methods, tax information, wallet settings, revenue share settings, or billing details unless authorised and permitted by Playflick tools.

Playflick may require additional verification before allowing representatives to access or change payment-related information.

Payment and payout changes may be delayed, held, or restricted for fraud prevention, tax, legal, security, or platform integrity reasons.

12. Monetisation and Paid Content Management

Representatives may be able to help manage creator monetisation where authorised and where features are available.

Monetisation-related activities may include:

• Managing paid content
• Managing memberships
• Managing sponsorship details
• Reviewing creator analytics
• Managing marketplace listings
• Reviewing revenue reports
• Handling tax or payout support where authorised

Representatives must not mislead creators, users, sponsors, or Playflick about monetisation terms.

13. Brand Deals and Sponsorships

Representatives may assist creators with brand deals, paid partnerships, sponsorships, product placements, affiliate campaigns, or promotional opportunities where lawful and authorised.

Representatives must ensure sponsored activity follows Playflick disclosure policies, advertising rules, consumer protection rules, and applicable law.

Representatives must not use creator accounts to hide paid promotions or mislead audiences.

14. Creator Consent

Representatives must not make major account, channel, monetisation, payment, ownership, or public identity changes without creator consent or appropriate authority.

Major changes may include:

• Changing channel name or handle
• Changing payout information
• Deleting major content
• Transferring channel ownership
• Changing verification details
• Launching paid subscriptions
• Entering major sponsorship arrangements through Playflick tools
• Closing or deleting the account

15. Conflicts of Interest

Representatives should avoid conflicts of interest that may harm creators, mislead Playflick, or mislead users.

Conflicts may include:

• Representing competing creators unfairly
• Directing creator revenue to unauthorised accounts
• Prioritising agency interests over creator instructions
• Using creator data for unrelated business purposes
• Accepting undisclosed compensation from sponsors
• Using creator access to benefit another client without consent

16. Agency and Multi-Creator Management

Agencies or management companies may support multiple creators where authorised and where Playflick tools allow.

Agencies must not:

• Mix up creator accounts or payout details
• Use one creator’s access for another creator
• Share confidential creator information between clients without permission
• Use agency control to pressure creators unfairly
• Retain access after representation ends
• Misrepresent agency authority to Playflick

17. Representative Access Removal

Creators may be able to remove representatives, revoke roles, remove team members, change permissions, reset passwords, or contact Playflick for help where features are available.

Playflick may also remove or restrict representative access where authority is disputed, expired, suspicious, abusive, or policy-violating.

18. End of Representation

When representation ends, representatives should promptly stop using creator account access and should return or delete confidential information where appropriate and lawful.

Creators should review:

• Team roles
• Admin access
• Login sessions
• Payout permissions
• API access
• Connected apps
• Brand deal access
• Community moderation access

19. Representative Disputes

Disputes may arise between creators, managers, agencies, assistants, publicists, business partners, collaborators, or legal representatives.

Playflick may review disputes where appropriate, but may not resolve every private contract, employment, agency, management, partnership, or payment dispute.

Playflick may require creator confirmation, legal documents, court orders, or authority evidence before changing account access.

20. Creator Incapacity, Death, or Succession

If a creator is deceased, incapacitated, or unable to manage their account, Playflick may review requests under the Account Memorialisation & Legacy Access Policy and Creator Channel Transfer & Succession Policy.

Representatives must not use creator incapacity or death to take over channels, redirect payouts, hide disputes, or mislead Playflick without lawful authority.

21. Privacy and Confidentiality

Representatives may have access to creator account data, analytics, audience information, payout records, business information, private messages, draft content, sponsorship details, or other sensitive information.

Representatives must not misuse or disclose confidential information obtained through creator access or Playflick tools.

22. Child and Young Creator Safety

Representatives working with child creators, young performers, young filmmakers, or young users must follow child-safety rules and applicable law.

Representatives must not:

• Exploit young creators financially
• Pressure children into unsafe content
• Hide account activity from parents or guardians where inappropriate
• Collect children’s private information unlawfully
• Use representation as a cover for grooming or unsafe contact
• Mislead Playflick about guardian consent where required

Serious child-safety concerns may result in immediate account action and reporting where appropriate or required.

23. Fraud and Abuse Prevention

Users must not abuse representative processes, authority claims, team tools, creator account access, or payout permissions.

Prohibited activity may include:

• Fake manager claims
• Fake agency emails
• Forged authorisation letters
• Unauthorised payout changes
• Account takeover attempts
• Impersonating a creator’s representative
• Misusing team roles to lock out creators
• Using representative access to evade enforcement

24. Reports and Support

Creators, representatives, agencies, businesses, or legal representatives may contact Playflick about representative access, manager disputes, agent authority, payout concerns, suspicious account access, unauthorised representatives, or creator safety concerns.

Contact:

Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us

Please include:

• Your account email
• The creator channel, representative, agency, business, or account involved
• The role, access, payment, payout, or authority issue involved
• A clear explanation of the issue
• Any supporting authorisation, business, identity, security, or legal information
• Whether the issue involves fraud, creator earnings, child safety, or immediate danger

If someone is in immediate danger, contact emergency services or local law enforcement first.

Do not send passwords, full payment card numbers, bank passwords, or one-time login codes.

25. Enforcement

Playflick may take action where creator representatives, managers, agents, agencies, team roles, payout permissions, or authority claims are abused.

Enforcement may include:

• Removing representative access
• Restricting team roles
• Requiring additional verification
• Restricting payout changes
• Pausing monetisation or payouts
• Restricting creator account features
• Reversing unauthorised changes where possible
• Restricting accounts involved in fraud or abuse
• Suspending or terminating accounts for serious or repeated violations
• Preserving records for legal, safety, fraud, rights, payment, or security reasons

26. Appeals and Review Requests

If representative access, manager access, agency access, payout permissions, creator account access, or related features were restricted and you believe Playflick made a mistake, you may request a review under our Appeals Policy where available.

Contact:

Email: hello@playflick.com

Please include:

• Your account email
• The creator channel, representative role, agency, business, or feature involved
• The decision you are asking Playflick to review
• Why you believe the decision was incorrect
• Any supporting authorisation, verification, business, legal, security, or payment information

Do not send passwords, full payment card numbers, bank passwords, or one-time login codes.

27. Privacy and Data Retention

Playflick may process and retain representative records, manager records, agent records, agency records, authorisation records, team role records, creator access records, payout permission records, support messages, review records, fraud signals, safety records, and enforcement records.

These records may be retained for creator account operation, account security, fraud prevention, payment disputes, tax, accounting, legal compliance, moderation, appeals, audits, rights protection, and platform integrity.

More information is available in our Privacy Policy, Data Retention Policy, and Evidence Preservation Policy.

28. Changes to This Policy

We may update this Creator Manager, Agent & Representative Policy from time to time.

Changes may reflect new creator tools, team access controls, agency features, payout rules, security practices, verification requirements, legal requirements, or platform updates.

Your continued use of Playflick representative, manager, agent, or creator team features after changes become effective means you agree to the updated policy.

29. Contact Us

For creator manager questions, agent access issues, representative authority concerns, agency disputes, payout access concerns, review requests, or policy enquiries, contact:

Playflick™ Media .ltd
41 Norman Avenue
London
N22 5ES
United Kingdom

Creator Support Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us
Website: https://playflick.com

30. Footer Notice

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Playflick™ is a trademark of Playflick™ Media .ltd.