Search History & Query Suggestions Policy

Effective Date: 2026

Last Updated: 2026

This Search History & Query Suggestions Policy explains how search history, search queries, autocomplete, suggested searches, recent searches, trending searches, search ranking signals, typed queries, voice search where available, search correction, query prediction, clearing search history, paused search history, and related search features may work on Playflick.com, operated by Playflick™ Media .ltd.

This policy should be read together with our Terms of Service, Privacy Policy, Search, Rankings & Recommendations Policy, Recommendations Feedback & “Not Interested” Policy, Watch History & Continue Watching Policy, Automated Decision-Making & Profiling Policy, Cookie Policy, Cookie Settings & Consent Preferences, Account Deletion & Data Removal Policy, and Data Retention Policy.

1. Who We Are

Operator: Playflick™ Media .ltd

Website: https://playflick.com

Business Address:
41 Norman Avenue
London
N22 5ES
United Kingdom

Support Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us

2. Purpose of This Policy

Playflick may use search history and query signals to help users find content, improve search relevance, provide autocomplete suggestions, remember recent searches, personalise recommendations, and improve platform safety and discovery.

This policy explains:

What search history may include
How autocomplete and query suggestions may work
How users may clear or manage search history where available
How search activity may influence recommendations
How search suggestions may be restricted for safety, legal, or policy reasons
How privacy and data retention rules may apply

3. Feature Availability

Search history, recent searches, autocomplete, query suggestions, voice search, search correction, trending searches, search filters, search ranking tools, clearing tools, paused search history tools, and related features may not be available to every user, country, device, browser, app version, content type, or account type.

Playflick may add, remove, restrict, redesign, suspend, or discontinue search history and query suggestion features at any time.

4. What Search History May Include

Search history may include search-related records or signals created when users search on Playflick.

Search history may include:

Typed search queries
Voice search queries where available
Search timestamps
Search filters used
Search results clicked
Search result impressions where measured
Search corrections or refinements
Recent searches
Device or session information where relevant
Language, region, or category signals where relevant

5. Recent Searches

Playflick may show recent searches to help users return to previous searches quickly.

Recent searches may appear in:

Search boxes
Search pages
Autocomplete menus
Search history pages
Discovery or recommendation surfaces where available

Recent searches may be affected by clearing history, account settings, device settings, browser storage, cookies, app cache, or technical availability.

6. Autocomplete and Query Suggestions

Autocomplete and query suggestions may help users complete searches faster.

Suggestions may be based on:

Typed characters
Popular searches
Trending titles or topics
Search history where permitted
Watch history where permitted
Language and region settings
Content metadata
Safety and policy restrictions

Search suggestions are not endorsements, guarantees, factual claims, or official recommendations.

7. Trending Searches

Playflick may show trending searches, popular searches, rising topics, recent entertainment topics, popular films, series, creators, trailers, or community topics where features are available.

8. Search Corrections and Refinements

Playflick may provide spelling corrections, related searches, suggested refinements, filters, categories, or alternative queries where features are available.

These tools may help users find relevant content but may not always be accurate.

Users should review search results carefully and may report misleading, unsafe, or policy-violating suggestions.

9. Voice Search

Voice search may be available on some devices, browsers, or apps.

Voice search may require microphone permission and may process spoken queries to generate search text.

Voice search availability, accuracy, language support, and privacy controls may vary depending on device, browser, app, operating system, and third-party technology providers.

10. How Search Activity May Affect Recommendations

Search activity may influence recommendations, watch-next suggestions, homepage suggestions, topic suggestions, search suggestions, creator suggestions, and personalised discovery where permitted.

Search activity may help Playflick understand:

Films, series, trailers, or creators users are interested in
Genres and topics users search for
Languages or regions users prefer
Content users may want to watch later
Search results users find useful

Clearing or pausing search history may affect recommendation quality and search personalisation.

11. Clearing Search History

Users may be able to clear certain search history records where features are available.

Clearing search history may:

Remove visible recent searches
Reduce the influence of certain search activity on recommendations
Reset some query suggestion signals
Affect personalised search suggestions
Affect discovery and recommendation quality

Clearing visible search history may not delete every record that Playflick must retain for legal, security, fraud prevention, payment, moderation, rights protection, analytics, or platform integrity reasons.

12. Pausing Search History

Users may be able to pause search history where features are available.

Pausing search history may reduce or stop certain future search activity from being saved to visible history or used for certain personalisation features.

Pausing search history may not stop all processing needed for service operation, security, fraud prevention, legal compliance, rights protection, safety, moderation, search quality, or technical performance.

13. Deleting Individual Searches

Users may be able to remove individual search queries from visible search history where features are available.

Removing an individual query may not remove all related recommendation signals immediately, and similar content may still appear because of watch history, subscriptions, trending content, search relevance, or general popularity.

14. Shared Devices and Shared Accounts

Search history may be affected when multiple people use the same device, browser, profile, account, household device, smart TV, or session.

Shared use may cause:

Unexpected recent searches
Mixed query suggestions
Unexpected recommendations
Search suggestions based on another person’s activity
Search history visible to others with account or device access

Users should log out of shared devices or use available profile, privacy, clearing, or pause-history tools where appropriate.

15. Children and Young Users

Search history and query suggestion features for children or young users may work differently to support safety, privacy, parental controls, age-appropriate search results, legal requirements, and child protection.

Playflick may limit or remove certain query suggestions, search results, ads, personalisation, community discovery, or history controls for children or young users.

16. Sensitive or Restricted Search Suggestions

Playflick may restrict, suppress, remove, or modify search suggestions involving sensitive, unsafe, illegal, misleading, adult, violent, hateful, exploitative, self-harm, child-safety, scam, phishing, malware, or policy-violating topics.

Search suggestions may also be limited where they could encourage harassment, rights violations, fraud, misinformation, unsafe conduct, or exploitation.

17. Search Suggestions and Advertising

Search activity may influence advertising personalisation or ad measurement where permitted by law and user settings.

Users may have cookie, consent, privacy, or advertising preference controls where available.

More information is available in our Advertising Policy, Cookie Policy, and Cookie Settings & Consent Preferences.

18. Search Suggestions Are Not Endorsements

Search suggestions, autocomplete, trending searches, related searches, and query corrections do not mean that Playflick endorses a person, title, creator, product, community, claim, organisation, brand, or search result.

Search suggestions are generated to help users search and may reflect popularity, relevance, language, region, technical signals, or system design.

19. Search Manipulation

Users must not manipulate search history, search suggestions, trending searches, autocomplete, or search ranking systems.

Search manipulation may include:

Bot-generated searches
Coordinated fake search campaigns
Keyword stuffing
Misleading metadata designed to capture unrelated searches
Repeated artificial searches to influence trends
Search spam involving scams, malware, or phishing
Using fake accounts to manipulate search interest

20. Reports and Support

Users may contact Playflick about search history issues, query suggestion concerns, autocomplete problems, unsafe or misleading search suggestions, history clearing issues, unexpected searches, or search manipulation.

Contact:

Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us

Please include:

Your account email
The search query, suggestion, result, device, browser, app, or feature involved
The date and time of the issue
A clear explanation of the issue
Any screenshots, links, typed queries, or examples
Whether the issue involves safety, child safety, harassment, fraud, or rights concerns

Do not send passwords, full payment card numbers, bank passwords, or one-time login codes.

21. Enforcement

Playflick may take action where search history, query suggestions, autocomplete, trending searches, metadata, search rankings, or related systems are abused or manipulated.

Enforcement may include:

Removing or suppressing unsafe suggestions
Ignoring abusive search signals
Correcting search ranking or recommendation signals
Restricting metadata abuse
Restricting accounts involved in search manipulation
Restricting content or communities involved in search spam
Suspending or terminating accounts for serious or repeated abuse
Preserving records for legal, safety, fraud, rights, or moderation reasons

22. Appeals

If your search-related content, metadata, account, query suggestion, ranking, or related feature was restricted and you believe Playflick made a mistake, you may request a review under our Appeals Policy where available.

Contact:

Email: hello@playflick.com

Please include:

Your account email
The search query, suggestion, result, content, metadata, or feature involved
The decision you are appealing
Why you believe the decision was incorrect
Any supporting screenshots, search examples, rights information, or safety context

Do not send passwords, full payment card numbers, bank passwords, or one-time login codes.

23. Privacy and Data Retention

Playflick may process and retain search history records, query records, autocomplete signals, recent search records, trending search signals, search result interaction records, device and session records, recommendation signals, advertising signals where permitted, support messages, appeal records, fraud signals, safety records, and enforcement records.

These records may be retained for platform operation, search quality, personalisation, analytics, security, fraud prevention, legal compliance, moderation, rights protection, appeals, audits, and platform integrity.

More information is available in our Privacy Policy, Data Retention Policy, and Evidence Preservation Policy.

24. Changes to This Policy

We may update this Search History & Query Suggestions Policy from time to time.

Changes may reflect new search tools, autocomplete systems, history controls, privacy settings, recommendation systems, advertising controls, safety systems, legal requirements, or platform updates.

Your continued use of Playflick search history, autocomplete, or query suggestion features after changes become effective means you agree to the updated policy.

25. Contact Us

For search history questions, query suggestion issues, autocomplete concerns, privacy concerns, unsafe search reports, appeal requests, or policy enquiries, contact:

Playflick™ Media .ltd
41 Norman Avenue
London
N22 5ES
United Kingdom

Support Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us
Website: https://playflick.com

Please note that if you are under 18, you won't be able to access this site.