Episode, Season & Series Metadata Policy

Effective Date: 2026

Last Updated: 2026

This Episode, Season & Series Metadata Policy explains the rules for series pages, season pages, episode pages, episode numbering, season ordering, specials, pilots, spin-offs, miniseries, anthology series, release order, episode titles, episode descriptions, series artwork, duplicate episodes, series metadata disputes, and related episodic content information on Playflick.com, operated by Playflick™ Media .ltd.

This policy should be read together with our Terms of Service, User Generated Content Policy, Title Metadata, Posters & Artwork Submission Policy, Production Crew, Cast & Contributor Credits Policy, Video Upload & Processing Policy, Content Licensing & Distribution Policy, Content Ratings & Classification Policy, Spoilers & Plot Discussion Policy, and Account Suspension & Termination Policy.


1. Who We Are

Operator: Playflick™ Media .ltd

Website: https://playflick.com

Business Address:
41 Norman Avenue
London
N22 5ES
United Kingdom

Series Metadata Support Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us


2. Purpose of This Policy

Accurate series, season, and episode metadata helps users understand how episodic content is organised, discover episodes in the correct order, follow releases, manage watchlists, and identify official series information.

This policy explains:

  • How series, season, and episode metadata may be submitted or edited
  • How episode numbering and release order should be handled
  • How specials, pilots, bonus episodes, and spin-offs may be represented
  • What misleading or false episodic metadata is prohibited
  • How duplicate episodes and disputed series information may be reviewed
  • How Playflick may correct, restrict, or remove episodic metadata

3. Feature Availability

Series metadata tools, season management, episode management, numbering tools, release calendar tools, episode artwork, series grouping, special episode labels, duplicate episode tools, metadata verification, and related features may not be available to every user, creator, country, account type, content type, device, or platform surface.

Playflick may add, remove, restrict, redesign, suspend, or discontinue episode, season, or series metadata features at any time.


4. Series Metadata

Series metadata may describe a show, serial, anthology, miniseries, web series, documentary series, creator series, or episodic project.

Series metadata may include:

  • Series title
  • Alternative titles
  • Original title
  • Series description
  • Genres
  • Language
  • Country or region
  • Release status
  • Series artwork
  • Production company, studio, or distributor information

5. Season Metadata

Season metadata may organise episodes into recognised groups.

Season metadata may include:

  • Season number
  • Season title
  • Season description
  • Season artwork
  • Season release dates
  • Episode count
  • Production details
  • Availability information where supported

Season numbering should be accurate and should not be manipulated to mislead users.


6. Episode Metadata

Episode metadata may describe individual episodes within a series or season.

Episode metadata may include:

  • Episode title
  • Episode number
  • Season number
  • Episode description
  • Runtime
  • Release date
  • Episode artwork or stills
  • Content warnings or ratings
  • Cast, crew, and contributor credits

7. Episode Numbering

Episode numbering should follow the official or most accurate structure available.

Episode numbers should not be used to:

  • Mislead users about release order
  • Duplicate episodes deceptively
  • Hide missing episodes
  • Inflate episode counts
  • Manipulate search or recommendations
  • Misrepresent clips as full episodes
  • Promote unrelated content inside a series

8. Release Order and Viewing Order

Release order and viewing order may differ for some series.

Playflick may support different ordering methods where available, including:

  • Original release order
  • Production order
  • Chronological story order
  • Broadcast order
  • Platform release order
  • Creator-recommended order

Users should label alternative viewing orders clearly where tools are available.


9. Specials, Bonus Episodes, and Extras

Specials, bonus episodes, behind-the-scenes episodes, interviews, recap episodes, holiday specials, unaired pilots, cast reunions, and extras should be labelled accurately.

Specials and extras should not be presented as standard episodes if doing so would mislead users.


10. Pilots and Unaired Episodes

Pilots, unaired pilots, test episodes, preview episodes, or unreleased episodes should be labelled clearly where features are available.

Users must not upload or describe unreleased, confidential, leaked, or unauthorised episodes unless they have permission or a lawful basis.


11. Miniseries, Limited Series, and Anthology Series

Miniseries, limited series, and anthology series may have different structures from standard multi-season shows.

Metadata should clearly represent whether a title is:

  • A miniseries
  • A limited series
  • An anthology series
  • A continuing series
  • A one-season project
  • A multi-part film or documentary

12. Spin-Offs, Sequels, and Related Series

Spin-offs, sequel series, prequels, companion series, remake series, reboot series, and related titles should be linked or described accurately where tools are available.

Users must not falsely claim franchise connections, official sequel status, spin-off status, or studio approval.


13. Episode Descriptions and Spoilers

Episode descriptions, titles, thumbnails, stills, and metadata may reveal spoilers.

Users should avoid unnecessarily revealing major spoilers in visible episode metadata, especially for recent releases, finales, character deaths, twist reveals, surprise cameos, or post-credit scenes.

More information is available in our Spoilers & Plot Discussion Policy.


14. Episode Artwork and Stills

Episode artwork, still images, thumbnails, banners, and promotional images should accurately represent the relevant episode, season, or series.

Users must have appropriate rights, licences, permissions, releases, or lawful basis before uploading episode artwork or stills.

Artwork must not be used to mislead viewers, reveal unsafe information, exploit children, infringe rights, or manipulate engagement.


15. Duplicate Episodes and Duplicate Seasons

Duplicate episode or season entries may occur when multiple users submit the same episodic content or imported metadata overlaps.

Playflick may merge, restrict, redirect, remove, or correct duplicate episodes, seasons, or series entries where appropriate.

Duplicate handling may consider:

  • Series title
  • Season and episode number
  • Episode title
  • Release date
  • Runtime
  • Creator, studio, or distributor information
  • Uploaded content
  • Rights holder information

16. Imported or Third-Party Series Metadata

Playflick may import, receive, display, or process episodic metadata from creators, studios, distributors, public databases, metadata providers, rights holders, APIs, or other third-party sources where available.

Imported series metadata may be incomplete, outdated, duplicated, inconsistent, or inaccurate.

Users may report series, season, or episode metadata errors where correction tools are available.


17. Metadata Verification

Playflick may provide metadata verification or review tools for episodic content where available.

Verification may consider:

  • Creator confirmation
  • Studio or distributor confirmation
  • Rights holder information
  • Official release calendars
  • Official websites or press materials
  • Publicly available production records
  • Contributor confirmations
  • Fraud or impersonation signals

Verification does not guarantee that every episode or season detail is legally final, complete, or undisputed.


18. Series Metadata Disputes

Series metadata disputes may arise between creators, studios, distributors, rights holders, contributors, publicists, agencies, fans, communities, or other users.

Playflick may review disputes where appropriate, but Playflick may not resolve every private contract, authorship, release, distribution, credit, episode order, canon, or rights dispute.

Playflick may require official documents, written authorisations, court orders, rights information, or verified source materials before making certain changes.


19. Series Page Control

A series page may not automatically be controlled by the person who first submitted metadata.

Playflick may allow creators, rights holders, studios, distributors, authorised representatives, or verified contributors to submit corrections or manage certain series information where features are available.

Playflick may restrict series page control where ownership, authority, or rights are disputed.


20. Age Ratings and Episode-Level Classifications

Individual episodes may have different content warnings or age suitability from the series overall.

Users should provide accurate ratings, warnings, and suitability metadata where tools require it.

Playflick may correct, restrict, or remove inaccurate classification metadata.

More information is available in our Content Ratings & Classification Policy.


21. Child Safety

Series, season, and episode metadata must not be used to exploit, sexualise, identify, harass, groom, or endanger children or young users.

Users must not use episodic metadata to:

  • Sexualise minors
  • Expose children’s private information
  • Invite unsafe contact with children
  • Promote exploitative content involving minors
  • Target child actors or young creators for harassment
  • Misrepresent age ratings to reach young users

Serious child-safety concerns may result in immediate account action and reporting where appropriate or required.


22. Spam and Episodic Metadata Manipulation

Users must not misuse series, season, episode, artwork, tags, thumbnails, or descriptions to manipulate search, recommendations, rankings, analytics, or discovery.

Prohibited conduct may include:

  • Fake episode entries
  • Duplicate season spam
  • Inflated episode counts
  • Misleading episode titles
  • Fake release schedules
  • Mislabelled clips as episodes
  • Fake franchise or spin-off claims
  • Artificially inflating series pages through repeated submissions

23. Reports and Support

Users, creators, representatives, studios, distributors, rights holders, or contributors may contact Playflick about series metadata errors, episode numbering issues, duplicate episodes, season ordering problems, artwork disputes, release date errors, misleading episode information, or unsafe episodic metadata.

Contact:

Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us

Please include:

  • The series, season, episode, metadata field, artwork, URL, or feature involved
  • A clear explanation of the issue
  • Any supporting evidence, official materials, rights information, screenshots, or links
  • Your relationship to the content or rights holder
  • Whether the issue involves privacy, child safety, impersonation, rights, or legal concerns

Do not send passwords, full payment card numbers, bank passwords, or one-time login codes.


24. Enforcement

Playflick may take action where series metadata, season metadata, episode metadata, artwork, thumbnails, episode descriptions, numbering, release order, or related features violate this policy or other Playflick rules.

Enforcement may include:

  • Correcting metadata
  • Removing metadata
  • Removing episode artwork or stills
  • Restricting metadata editing tools
  • Merging or removing duplicate episodes or seasons
  • Restricting series page control
  • Removing misleading episode titles or descriptions
  • Restricting accounts involved in metadata abuse
  • Removing content where rights or safety concerns apply
  • Suspending or terminating accounts for serious or repeated abuse
  • Preserving records for legal, safety, fraud, rights, or moderation reasons

25. Appeals and Review Requests

If your series metadata, season metadata, episode metadata, artwork, title page, edit access, account, or related feature was removed or restricted and you believe Playflick made a mistake, you may request a review under our Appeals Policy where available.

Contact:

Email: hello@playflick.com

Please include:

  • Your account email where relevant
  • The series, season, episode, metadata field, artwork, or feature involved
  • The decision you are asking Playflick to review
  • Why you believe the decision was incorrect
  • Any supporting evidence, official materials, rights information, screenshots, or context

Do not send passwords, full payment card numbers, bank passwords, or one-time login codes.


26. Privacy and Data Retention

Playflick may process and retain series metadata records, season metadata records, episode metadata records, artwork records, edit records, verification records, dispute records, duplicate episode records, removal request records, rights records, support messages, review records, fraud signals, safety records, and enforcement records.

These records may be retained for platform operation, metadata accuracy, rights protection, legal compliance, moderation, appeals, audits, fraud prevention, safety, and platform integrity.

More information is available in our Privacy Policy, Data Retention Policy, and Evidence Preservation Policy.


27. Changes to This Policy

We may update this Episode, Season & Series Metadata Policy from time to time.

Changes may reflect new series tools, episode management features, metadata systems, verification tools, rights protection practices, content classification changes, privacy requirements, legal requirements, or platform updates.

Your continued use of Playflick series, season, episode, or episodic metadata features after changes become effective means you agree to the updated policy.


28. Contact Us

For series metadata questions, episode numbering issues, season disputes, duplicate episode concerns, release order corrections, review requests, or policy enquiries, contact:

Playflick™ Media .ltd
41 Norman Avenue
London
N22 5ES
United Kingdom

Series Metadata Support Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us
Website: https://playflick.com


29. Footer Notice

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