Team Access & Role Permissions Policy

Effective Date: 2026

Last Updated: 2026

This Team Access & Role Permissions Policy explains how team access, user roles, account permissions, admin access, editor access, moderator access, analyst access, billing access, advertiser access, developer access, creator team tools, organisation roles, and related permission features may work on Playflick.com, operated by Playflick™ Media .ltd.

This policy should be read together with our Terms of Service, Privacy Policy, Business Accounts & Organisation Policy, Account Recovery Policy, Security Policy & Responsible Disclosure, Creator Studio & Analytics Terms, API & Developer Terms, Payments & Billing Terms, Creator Payout Policy, Advertising Policy, and Account Suspension & Termination Policy.

1. Who We Are

Operator: Playflick™ Media .ltd

Website: https://playflick.com

Business Address:
41 Norman Avenue
London
N22 5ES
United Kingdom

Account Support Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us

2. Purpose of This Policy

Playflick may allow account owners, creators, businesses, advertisers, studios, production companies, agencies, and organisations to add team members or assign roles where team features are available.

This policy explains:

• How role permissions may work
• What account owners and admins are responsible for
• Why team access should be managed carefully
• How access misuse may affect an account
• How former employees, contractors, or agencies should be removed
• How Playflick may respond to role disputes or security concerns

3. Team Access Availability

Team access, role permissions, organisation tools, admin controls, permission logs, shared dashboards, and related features may not be available to every account, country, account type, creator, advertiser, seller, developer, or business.

Playflick may add, remove, restrict, redesign, suspend, or discontinue team access features at any time.

4. Account Owner Responsibility

Account owners are responsible for managing who has access to their account, channel, business profile, creator dashboard, advertiser dashboard, storefront, marketplace tools, API tools, billing tools, payout tools, or other Playflick features.

Account owners should:

• Add only trusted users
• Assign the minimum permissions needed
• Review access regularly
• Remove users who no longer need access
• Avoid shared passwords
• Monitor important account activity
• Report unauthorised access promptly

5. Admin Responsibility

Admins may have broad control over an account or organisation.

Admin responsibilities may include:

• Managing team members
• Changing account settings
• Managing content
• Managing monetisation settings where permitted
• Managing billing or advertising settings where permitted
• Managing storefront or marketplace tools where permitted
• Managing developer or API access where permitted
• Responding to security alerts

Admins should use their access carefully and only for authorised purposes.

6. Possible Role Types

Playflick may provide different role types where available.

Role types may include:

• Owner
• Admin
• Manager
• Editor
• Uploader
• Moderator
• Analyst
• Billing user
• Advertiser
• Developer
• Support user
• Viewer-only team member

Role names, access levels, and available permissions may change over time.

7. Permission Examples

Role permissions may allow access to different account areas.

Permissions may include the ability to:

• Upload videos
• Edit titles, descriptions, thumbnails, or metadata
• Schedule releases or premieres
• Manage comments or moderation queues
• View analytics
• Manage paid content
• Manage subscriptions or memberships
• View or manage billing
• Manage advertising campaigns
• Manage storefront or marketplace listings
• Manage payout settings where permitted
• Manage API tokens or developer settings

8. Minimum Necessary Access

Account owners and admins should give each team member only the access needed for their role.

For example:

• An editor may not need billing access
• An analyst may not need upload access
• A moderator may not need payout access
• An advertiser may not need full account admin access
• A developer may not need content deletion access

Limiting permissions helps reduce security, privacy, payment, content, and business risks.

9. Shared Passwords

Users should avoid sharing passwords or using one shared login for a team.

Shared passwords can make it harder to:

• Identify who performed an action
• Remove former team members
• Protect billing and payout settings
• Protect private data
• Investigate security incidents
• Prevent unauthorised uploads or deletions

Where team access is available, users should use separate individual accounts and assigned permissions.

10. Team Member Conduct

Team members must use account access lawfully, honestly, and only as authorised.

Team members must not:

• Access account areas they are not authorised to use
• Change account settings without permission
• Delete or alter content maliciously
• Misuse billing or payment tools
• Change payout details without authority
• Export private data without permission
• Use account access for scams, spam, or abuse
• Keep using access after authorisation ends

11. Former Employees, Contractors, and Agencies

Account owners should remove access when an employee, contractor, agency, freelancer, developer, editor, moderator, or partner no longer needs access.

This may be important when:

• An employee leaves the business
• An agency contract ends
• A freelancer completes work
• A developer no longer maintains an integration
• A team member changes role
• A dispute arises between collaborators

Playflick is not responsible for unauthorised actions caused by failing to remove unnecessary team access, except where required by law.

12. Billing and Payment Permissions

Billing permissions may allow team members to view invoices, manage payment methods, create advertising campaigns, purchase paid features, top up wallets, manage subscriptions, or access billing records where available.

Account owners should give billing permissions only to trusted and authorised users.

Misuse of billing access may lead to account restrictions, payment disputes, chargebacks, balance adjustments, or business disputes.

13. Payout Permissions

Payout permissions may allow team members to view creator earnings, manage payout settings, update payout methods, submit tax information, or request payout support where available.

Payout permissions should be protected carefully because misuse may affect creator earnings, business revenue, tax records, and payment security.

Playflick may require additional verification before allowing payout changes.

14. Advertising Permissions

Advertising permissions may allow team members to create, edit, pause, spend on, or manage advertising campaigns where advertising tools are available.

Advertiser access may affect:

• Campaign spend
• Billing records
• Business reputation
• Landing page approvals
• Ad account standing
• Audience targeting where available

Account owners are responsible for monitoring advertising permissions and spend.

15. Developer and API Permissions

Developer permissions may allow access to API tokens, webhooks, integrations, developer dashboards, analytics, or technical account functions where available.

API tokens and developer access should be handled securely.

Developers must not use access to scrape data, bypass limits, access private data without permission, or violate Playflick’s API & Developer Terms.

16. Moderation Permissions

Moderation permissions may allow team members to manage comments, reports, livestream chat, community posts, blocked users, or moderation queues where available.

Moderators must not misuse moderation tools to:

• Harass users
• Silence users unfairly for personal reasons
• Hide policy violations
• Promote scams or spam
• Expose private report information
• Retaliate against viewers, creators, or team members

17. Analytics Permissions

Analytics permissions may allow team members to view creator analytics, watch data, revenue estimates, audience insights, advertising reports, or performance data where available.

Analytics data may be commercially sensitive and should not be shared outside the organisation without authorisation.

Analytics may be estimated, delayed, corrected, or limited under our Creator Studio & Analytics Terms.

18. Data Access and Confidentiality

Team members may access confidential or sensitive information depending on their role.

This may include:

• Private videos
• Unreleased content
• Creator analytics
• Revenue data
• Billing information
• Payout information
• Support messages
• Moderation records
• Business plans or campaign data

Team members must not misuse, sell, leak, or disclose information they access through team permissions.

19. Permission Logs and Audit Records

Playflick may log certain team access actions where available.

Logs may include:

• Team member invitations
• Role changes
• Permission changes
• Login activity
• Security changes
• Billing or payout changes
• Developer token activity
• Content changes where available

Logs may be used for security, fraud prevention, dispute review, account recovery, moderation, legal compliance, and platform integrity.

20. Role Disputes

Disputes may arise about who should have access to an account, channel, organisation, business account, advertiser account, creator dashboard, storefront, or API integration.

Playflick may review available evidence, but may not resolve complex employment, contractor, agency, business ownership, shareholder, partnership, or contract disputes.

Playflick may restrict account changes while a serious access dispute is reviewed.

21. Account Compromise and Team Access

If Playflick suspects account compromise, unauthorised team access, suspicious role changes, or unsafe admin activity, Playflick may take protective action.

Protective action may include:

• Requiring password resets
• Requiring email verification
• Removing suspicious team access
• Restricting role changes
• Restricting billing or payout changes
• Pausing API access
• Restricting uploads, ads, or storefront activity

22. Reports About Team Access Abuse

Users may report unauthorised access, suspicious admin changes, former employee access, agency misuse, billing misuse, payout changes, API token misuse, or other team access concerns.

Contact:

Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us

Please include:

• Your account email
• The account, organisation, channel, advertiser account, or business involved
• The team member or role involved, if known
• A clear explanation of the issue
• Any screenshots, role records, emails, or supporting evidence
• Whether billing, payout, security, or API access is affected

Do not send passwords, full payment card numbers, bank passwords, or one-time login codes.

23. Enforcement

Playflick may take action where team access, role permissions, admin tools, or shared access are misused.

Enforcement may include:

• Removing team members
• Changing or restricting roles
• Restricting account settings
• Restricting billing or payout changes
• Restricting API or developer access
• Restricting uploads, ads, marketplace, or storefront tools
• Requiring verification or account recovery steps
• Suspending or terminating accounts
• Preserving records for legal, security, fraud, payment, or moderation reasons

24. Appeals

If your team access, role, organisation access, admin permission, account feature, billing access, payout access, API access, or advertiser access was restricted and you believe Playflick made a mistake, you may request a review under our Appeals Policy where available.

Contact:

Email: hello@playflick.com

Please include:

• Your account email
• The account, organisation, channel, business, or advertiser account involved
• The access or role decision you are appealing
• Why you believe the decision was incorrect
• Any supporting ownership, employment, agency, verification, security, or permission information

Do not send passwords, full payment card numbers, bank passwords, or one-time login codes.

25. Privacy and Data Retention

Playflick may process and retain team access records, role records, invitation records, permission logs, audit records, security logs, billing access records, payout access records, developer access records, support messages, dispute records, appeal records, and enforcement records.

These records may be retained for account administration, security, fraud prevention, payment disputes, legal compliance, moderation, account recovery, appeals, audits, and platform integrity.

More information is available in our Privacy Policy, Data Retention Policy, and Evidence Preservation Policy.

26. Changes to This Policy

We may update this Team Access & Role Permissions Policy from time to time.

Changes may reflect new role types, organisation tools, creator tools, advertiser tools, API tools, billing tools, security practices, legal requirements, fraud controls, or platform updates.

Your continued use of Playflick team access or role permission features after changes become effective means you agree to the updated policy.

27. Contact Us

For team access questions, role permission issues, admin disputes, former employee access concerns, API access concerns, billing or payout permission issues, appeal requests, or policy enquiries, contact:

Playflick™ Media .ltd
41 Norman Avenue
London
N22 5ES
United Kingdom

Account Support Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us
Website: https://playflick.com

28. Footer Notice

© 2026 Playflick™ Media .ltd. All rights reserved.
Playflick™ is a trademark of Playflick™ Media .ltd.