Impersonation Policy

Effective Date: 2026

Last Updated: 2026

This Impersonation Policy explains how Playflick™ Media .ltd handles impersonation, fake identity, misleading affiliation, fake official accounts, brand impersonation, creator impersonation, and deceptive account behaviour on Playflick.com.

Playflick is a video discovery and creator platform for independent entertainment, short films, trailers, creators, and community videos. Users must not mislead others about who they are, who they represent, or whether they are officially connected to another person, creator, business, brand, organisation, or Playflick.

This policy should be read together with our Terms of Service, Community Guidelines, Content Policy, Trademark Policy, Copyright & Takedown Policy, Report Content & Abuse Policy, Advertising Policy, and Creator Code of Conduct.

1. Who We Are

Operator: Playflick™ Media .ltd

Website: https://playflick.com

Business Address:
41 Norman Avenue
London
N22 5ES
United Kingdom

Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us

2. What Is Impersonation?

Impersonation means pretending to be another person, creator, brand, company, organisation, public figure, government body, charity, rights holder, support agent, or Playflick representative in a way that may mislead, confuse, deceive, exploit, or harm others.

Impersonation can happen through:

• Usernames
• Channel names
• Display names
• Profile pictures
• Profile banners
• Video titles
• Descriptions
• Thumbnails
• Comments
• Messages where available
• Livestreams
• Advertisements
• Links
• Verified-looking badges or symbols
• False claims of affiliation, partnership, sponsorship, approval, or endorsement

3. Prohibited Impersonation

You must not use Playflick to impersonate or mislead users about your identity.

Prohibited impersonation includes:

• Pretending to be another creator
• Pretending to be a celebrity, public figure, influencer, artist, actor, musician, filmmaker, or organisation
• Pretending to be a brand, company, charity, school, government body, news outlet, studio, broadcaster, or agency
• Pretending to be Playflick or Playflick staff
• Creating fake support, copyright, legal, payment, moderation, or security accounts
• Using someone else’s name, image, logo, or branding to deceive users
• Claiming official status, verification, partnership, sponsorship, endorsement, or approval without permission
• Creating accounts that are confusingly similar to real accounts or brands
• Using impersonation to scam, phish, harass, defraud, or mislead users

4. Playflick Staff and Official Accounts

Users must not pretend to be Playflick, Playflick staff, Playflick support, Playflick moderators, Playflick legal, Playflick copyright team, Playflick security, Playflick payment team, or any official Playflick representative.

You must not:

• Ask users for passwords while pretending to be Playflick
• Ask users for payment details while pretending to be Playflick
• Send fake warnings, bans, copyright notices, or legal threats
• Create fake Playflick support pages or forms
• Use Playflick branding to collect personal information
• Claim you can verify accounts, restore accounts, remove strikes, or process payments on behalf of Playflick unless authorised

Serious impersonation of Playflick may result in immediate account termination and reporting where appropriate.

5. Creator and Public Figure Impersonation

You must not pretend to be another creator, public figure, celebrity, artist, filmmaker, musician, actor, influencer, journalist, or public personality.

Accounts may be considered impersonating if they use similar names, profile images, branding, thumbnails, descriptions, or claims in a way that is likely to confuse users.

Fan, commentary, parody, or tribute accounts may be allowed where they are clearly labelled and do not mislead users into believing they are official.

6. Brand and Organisation Impersonation

You must not pretend to represent a business, brand, charity, school, government body, news organisation, studio, broadcaster, production company, sports organisation, agency, or other organisation without permission.

Prohibited behaviour includes:

• Using official logos without permission in a misleading way
• Creating fake customer support accounts
• Creating fake charity fundraising pages
• Creating fake business promotion accounts
• Creating fake brand giveaway accounts
• Creating fake government, legal, or public authority accounts
• Using brand names to run scams or phishing campaigns

7. Misleading Affiliation

You must not falsely claim or imply that you are connected to, endorsed by, sponsored by, approved by, partnered with, employed by, or officially representing another person, creator, brand, organisation, or Playflick.

Misleading affiliation may include:

• Using words such as “official”, “verified”, “support”, “admin”, “staff”, “legal”, “copyright”, or “payment” deceptively
• Using badges, checkmarks, icons, or symbols that suggest verification without authorisation
• Using another party’s logo, image, or name to create false trust
• Claiming a partnership that does not exist
• Claiming endorsement by Playflick or another brand without permission

8. Parody, Fan, Commentary, and Tribute Accounts

Playflick may allow parody, fan, commentary, review, criticism, or tribute accounts where they are lawful, clearly labelled, and not misleading.

Such accounts should:

• Clearly state that they are not official
• Avoid using identical profile images, names, or branding that could confuse users
• Avoid false claims of affiliation
• Avoid collecting money, information, or credentials by using another identity
• Follow copyright, trademark, privacy, and community rules

Playflick may still restrict or remove parody, fan, or tribute accounts if they are misleading, abusive, infringing, harmful, or used for scams.

9. Impersonation for Fraud or Scams

Impersonation used for scams, fraud, phishing, malware, fake giveaways, fake investments, fake jobs, fake charities, payment fraud, or credential theft is strictly prohibited.

Playflick may remove content, suspend accounts, preserve evidence, block related accounts, and report serious impersonation abuse to relevant authorities, payment providers, hosting providers, rights holders, or other parties where appropriate.

10. Usernames, Channel Names, and Handles

Playflick may remove, rename, restrict, reclaim, or transfer usernames, channel names, display names, handles, or profile URLs where they:

• Impersonate another person, creator, business, brand, or organisation
• Mislead users
• Create confusion with Playflick or another party
• Infringe trademarks or other rights
• Are used for scams, phishing, harassment, or abuse
• Block a legitimate rights holder from using their name
• Falsely suggest official status or verification

Playflick is not required to provide, reserve, restore, or transfer any specific username, handle, or channel name unless required by law.

11. Reporting Impersonation

If you believe someone is impersonating you, your brand, your organisation, your child, your business, your channel, your client, or Playflick, you can report it.

Send reports to:

Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us

Please include:

• Your full legal name
• Your email address
• Your relationship to the person, brand, or organisation being impersonated
• The Playflick URL of the account, channel, content, comment, or ad involved
• A description of the impersonation
• Evidence of your identity, rights, authority, or connection to the impersonated party where appropriate
• Any screenshots or supporting evidence

12. Impersonation Report Template

13. What Playflick May Do After a Report

After receiving an impersonation report, Playflick may:

• Review the reported account, content, comment, ad, or channel
• Request additional information
• Remove or restrict content
• Rename, remove, reclaim, or restrict usernames or channel names
• Remove misleading profile images, banners, descriptions, thumbnails, or links
• Disable ads or monetisation
• Suspend or terminate accounts
• Block related accounts
• Reject reports that are incomplete, unsupported, abusive, or invalid
• Preserve evidence where necessary
• Report serious abuse to relevant authorities where appropriate

14. Appeals

If your account, channel, username, content, ad, or monetisation was restricted under this policy and you believe Playflick made a mistake, you may request a review.

Send appeals to:

Email: hello@playflick.com

Please include:

• Your account email
• Your username or channel name
• The affected account, content, or URL
• The decision you are appealing
• Why you believe the decision was incorrect
• Any supporting evidence, permissions, identity documents, business documents, or context

Please do not send unnecessary sensitive documents unless requested. If verification is required, Playflick may provide further instructions.

15. False or Abusive Reports

You must not submit false, misleading, abusive, malicious, or bad-faith impersonation reports.

Abuse of the reporting process may result in rejected reports, account restrictions, suspension, or other action where appropriate.

16. Privacy and Identity Documents

If Playflick requests identity or authority verification, we will process that information according to our Privacy Policy.

We may use verification information to confirm identity, review reports, prevent abuse, enforce policies, comply with law, and protect users.

17. Changes to This Impersonation Policy

We may update this Impersonation Policy from time to time.

Changes may reflect new account features, verification tools, reporting processes, platform risks, trademark rules, creator tools, advertising rules, or enforcement practices.

Your continued use of Playflick after changes become effective means you agree to the updated policy.

18. Contact Us

For impersonation reports, fake account reports, misleading affiliation concerns, appeals, or policy questions, contact:

Playflick™ Media .ltd
41 Norman Avenue
London
N22 5ES
United Kingdom

Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us
Website: https://playflick.com

19. Footer Notice

© 2026 Playflick™ Media .ltd. All rights reserved.
Playflick™ is a trademark of Playflick™ Media .ltd.