Identity Verification & KYC Policy

Effective Date: 2026

Last Updated: 2026

This Identity Verification & KYC Policy explains how identity verification, business verification, Know Your Customer checks, payout verification, advertiser verification, seller verification, creator verification checks, document review, fraud checks, tax checks, sanctions screening, and related verification processes may work on Playflick.com, operated by Playflick™ Media .ltd.

This policy should be read together with our Terms of Service, Privacy Policy, Creator Verification Policy, Creator Payout Policy, Payments & Billing Terms, Tax Information Policy, Fraud Prevention & Risk Review Policy, Sanctions & Restricted Countries Policy, Account Suspension & Termination Policy, Advertising Policy, and Creator Marketplace & Services Policy.

1. Who We Are

Operator: Playflick™ Media .ltd

Website: https://playflick.com

Business Address:
41 Norman Avenue
London
N22 5ES
United Kingdom

Verification Support Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us

2. Purpose of This Policy

Playflick may require verification to protect users, creators, advertisers, sellers, payment systems, rights holders, and the platform from fraud, abuse, impersonation, payment misuse, sanctions risk, and illegal activity.

This policy explains:

When identity or business verification may be required
What information may be requested
How verification may affect payments, payouts, ads, and creator tools
Why verification may fail, expire, or require review
How verification data may be handled
How users may contact Playflick about verification issues

3. Verification May Be Required

Playflick may require identity, business, tax, payout, advertiser, seller, or creator verification before allowing access to certain features.

Verification may be required for:

Creator payouts
Creator monetisation
Paid content sales
Subscriptions or memberships
Supporter payments
Marketplace or storefront selling
Advertising accounts
Business accounts
High-risk account activity
Large or unusual transactions
Appeals or account recovery where needed

4. Verification Is Not Guaranteed

Submitting verification information does not guarantee approval, monetisation access, payout access, advertising access, seller access, creator verification badge approval, or account restoration.

Playflick may approve, reject, pause, limit, or request additional information where appropriate.

5. Identity Verification

Identity verification may be required to confirm that a user is a real person, authorised account holder, eligible creator, seller, advertiser, or payout recipient.

Identity verification may involve:

Legal name
Date of birth where required
Country or region
Address information where required
Government-issued ID where required
Selfie or liveness check where required
Email or phone verification where available
Payment method ownership checks
Account activity review

6. Business Verification

Business verification may be required for companies, studios, agencies, advertisers, sellers, production companies, brands, or other organisations using Playflick.

Business verification may involve:

Business name
Registered address
Company registration number
Tax identification number where required
Business website
Business email address
Authorised representative information
Ownership or control information where required
Proof that the person applying may act for the business

7. Creator Verification Compared With Identity Checks

Identity verification is not the same as public creator verification or a verification badge.

A creator may complete identity checks for payout or safety purposes without receiving a public verification badge.

Public creator verification, badges, or profile labels are handled under our Creator Verification Policy.

8. Payout Verification

Creators, sellers, businesses, or other payout recipients may need to complete payout verification before receiving funds.

Payout verification may include:

Identity checks
Business checks
Bank account or payout method checks
Tax information checks
Sanctions screening
Fraud and risk review
Minimum payout threshold checks
Account standing review

Payouts may be delayed, held, reduced, or refused if verification is incomplete, failed, expired, or under review.

9. Advertiser Verification

Advertisers may need to complete verification before running ads, increasing spend, promoting certain products, using business features, or accessing advertiser tools.

Advertiser verification may involve:

Advertiser identity
Business identity
Payment method checks
Website or landing page review
Industry or product category review
Sanctions or restricted-country checks
Fraud and risk review
Legal or regulatory checks where required

10. Seller and Marketplace Verification

Sellers, marketplace users, storefront operators, or creators offering services or goods may need to complete verification.

Seller verification may involve:

Identity or business verification
Payment and payout checks
Tax information
Product or service review
Rights ownership review
Fraud and risk review
Delivery or fulfilment review where relevant

11. Tax Verification

Playflick may request tax information where required for creator payouts, seller payments, advertiser billing, business accounts, or legal compliance.

Tax information may include:

Legal name
Business name
Billing address
Tax identification number
Country or region of tax residence
Tax forms or certifications where required
Withholding information where applicable

More information is available in our Tax Information Policy.

12. Sanctions and Restricted-Country Screening

Playflick may screen users, creators, sellers, advertisers, businesses, payments, payouts, and accounts for sanctions, restricted-country rules, export controls, or legal restrictions.

Playflick may restrict, refuse, delay, or terminate access where sanctions, restricted-country, payment-provider, or legal concerns apply.

Users must not attempt to bypass restrictions using false information, VPNs, proxies, third-party accounts, fake documents, or unauthorised payment methods.

13. Information Must Be Accurate

Verification information must be accurate, current, complete, and submitted by a person authorised to provide it.

Users must not submit:

False information
Forged documents
Edited documents intended to mislead
Stolen identity documents
Another person’s information without permission
Fake business details
False tax information
Misleading payout or payment information

14. Document Review

Playflick or its verification providers may review documents and information submitted for verification.

Document review may check:

Document authenticity
Document expiry
Name consistency
Address consistency
Business registration details
Tax information consistency
Payout method consistency
Signs of tampering or fraud

Playflick may request clearer images, updated documents, additional documents, or supporting information.

15. Failed Verification

Verification may fail for many reasons.

Reasons may include:

Information does not match records
Document is expired
Document image is unclear
Document appears altered or forged
User is below required age
Business cannot be confirmed
Payout method cannot be verified
Sanctions or restricted-country concerns exist
Fraud or risk concerns exist
User did not provide requested information

16. Verification Holds

Playflick may place holds on accounts, payments, payouts, balances, ads, storefronts, marketplace tools, creator tools, or paid features while verification is pending.

Holds may remain until verification is completed, corrected, approved, or otherwise resolved.

Some holds may remain if legal, payment-provider, sanctions, fraud, safety, or policy concerns continue.

17. Re-Verification

Playflick may require users, creators, advertisers, sellers, or businesses to verify again.

Re-verification may be required because of:

Expired documents
Changed legal name
Changed business details
Changed payout method
Changed country or region
Unusual activity
Payment or payout risk
Regulatory changes
Provider requirements
Account security concerns

18. Age Verification

Playflick may require age verification for certain accounts, features, purchases, content access, creator tools, monetisation tools, or safety reasons.

Age verification may be used to help determine eligibility for:

Creator monetisation
Payouts
Paid content sales
Restricted content access
Marketplace participation
Advertising tools
Certain safety-sensitive features

Users must not provide false age information.

19. Verification Providers

Playflick may use third-party verification providers, payment providers, fraud prevention providers, sanctions screening providers, tax providers, or identity-check providers.

These providers may process verification information according to their own terms, privacy notices, security practices, legal obligations, and technical systems.

Playflick may change verification providers or processes from time to time.

20. Verification and Privacy

Verification may involve sensitive information. Playflick aims to use verification information only for appropriate account, payment, payout, tax, fraud prevention, safety, legal compliance, and platform integrity purposes.

Verification information may be used to:

Confirm identity
Confirm business status
Prevent fraud
Process payouts
Comply with tax rules
Comply with sanctions rules
Protect accounts
Review appeals
Meet legal obligations

21. Data Retention

Playflick may retain verification records, document review records, verification outcomes, tax records, payout verification records, sanctions screening records, fraud signals, support messages, appeal records, and enforcement records.

These records may be retained for legal compliance, tax, accounting, fraud prevention, payment disputes, payout management, safety, security, moderation, appeals, audits, and platform integrity.

More information is available in our Privacy Policy, Data Retention Policy, and Evidence Preservation Policy.

22. Security of Verification Information

Playflick may use technical and organisational measures to help protect verification information.

However, no online verification, storage, transmission, or processing system can be guaranteed to be completely secure, error-free, or immune from unauthorised access.

Users should only submit verification information through official Playflick or approved provider channels.

23. Fake Verification Scams

Scammers may pretend to offer Playflick verification, badge approval, monetisation approval, payout release, or account recovery.

Be cautious of messages that:

Ask for your password or login code
Ask for full payment card details
Promise guaranteed verification for payment
Use fake Playflick domains
Ask you to upload ID through suspicious links
Threaten urgent account deletion unless you click a link
Offer to bypass official verification checks

Playflick will not ask for your password or one-time login code to complete verification.

24. Verification Does Not Guarantee Future Access

Completing verification does not guarantee permanent access to monetisation, payouts, advertising, marketplace tools, storefront tools, paid content features, or other Playflick features.

Access may still be limited, suspended, or removed because of policy violations, payment risk, legal requirements, sanctions restrictions, account security issues, or platform changes.

25. Reports and Verification Support

If you have verification issues, failed verification, suspected verification fraud, account impersonation, fake verification messages, or payout verification concerns, contact Playflick.

Contact:

Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us

Please include:

Your account email
Your username, channel, business, advertiser, or seller name if relevant
The verification process involved
A clear explanation of the issue
Any reference number, screenshot, or error message where useful

Do not send passwords, full payment card numbers, bank passwords, or one-time login codes.

26. Enforcement

Playflick may take action where verification information is false, fraudulent, misleading, incomplete, unauthorised, or connected to risk concerns.

Enforcement may include:

Rejecting verification
Requesting additional information
Restricting payments or payouts
Restricting creator, seller, marketplace, advertiser, or business tools
Removing verification status or badges where applicable
Restricting paid features
Withholding or reversing balances where permitted
Suspending or terminating accounts
Preserving records for legal, safety, fraud, payment, or moderation reasons

27. Appeals

If your verification, payout, account, monetisation, seller access, advertiser access, or feature access was rejected or restricted and you believe Playflick made a mistake, you may request a review under our Appeals Policy where available.

Contact:

Email: hello@playflick.com

Please include:

Your account email
The verification decision involved
The affected feature, account, payout, ad account, or seller account
Why you believe the decision was incorrect
Any supporting verification, business, tax, payout, or account-security information

Do not send passwords, full payment card numbers, bank passwords, or one-time login codes.

28. Changes to This Policy

We may update this Identity Verification & KYC Policy from time to time.

Changes may reflect new verification tools, payment-provider rules, payout requirements, tax requirements, advertiser rules, marketplace features, fraud controls, sanctions rules, legal requirements, or platform updates.

Your continued use of Playflick verification, payout, payment, seller, advertiser, or creator features after changes become effective means you agree to the updated policy.

29. Contact Us

For identity verification questions, KYC issues, business verification concerns, payout verification issues, fake verification reports, appeal requests, or policy enquiries, contact:

Playflick™ Media .ltd
41 Norman Avenue
London
N22 5ES
United Kingdom

Verification Support Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us
Website: https://playflick.com

Veuillez noter que si vous avez moins de 18 ans, vous ne pourrez pas accéder à ce site.