Underage User Policy
Effective Date: 2026
Last Updated: 2026
This Underage User Policy explains how Playflick™ Media .ltd handles accounts, content, privacy, safety, purchases, uploads, reports, and restrictions involving users who may be under the required age to use Playflick.com.
This policy should be read together with our Terms of Service, Privacy Policy, Child Safety Policy, Online Safety Policy, Age Restriction Policy, Parental & Guardian Guide, Content Ratings & Classification Policy, Account Deletion & Data Removal Policy, Privacy Rights Request page, Community Guidelines, and Content Policy.
1. Who We Are
Operator: Playflick™ Media .ltd
Website: https://playflick.com
Business Address:
41 Norman Avenue
London
N22 5ES
United Kingdom
Safety Contact Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us
2. Minimum Age
Users must meet the minimum age requirement stated in Playflick’s Terms of Service and any applicable law in their country or region.
If you are under the required age, you must not create an account, upload content, make purchases, use paid features, access creator tools, use monetisation, or use Playflick without appropriate permission where required.
Users under 18 should use Playflick only with appropriate guidance from a parent or legal guardian.
3. Not Designed for Very Young Children
Playflick is not designed for very young children.
Playflick may include user-generated videos, trailers, shorts, comments, livestreams, paid content, advertisements, and creator-made entertainment that may not be suitable for children.
Parents and guardians should decide whether Playflick is appropriate for a young person based on age, maturity, local law, family rules, and the type of content available.
4. False Age Information
Users must not provide false age, date of birth, identity, account, or guardian information to access Playflick features.
Playflick may restrict, suspend, or delete accounts where we believe a user is underage, has misrepresented their age, or is using features they are not eligible to use.
5. Underage Accounts
If Playflick reasonably believes an account belongs to a user below the required age, we may take action.
Action may include:
- Requesting age or guardian information
- Restricting account access
- Restricting uploads
- Restricting comments or community features
- Restricting livestreaming
- Restricting paid content or purchases
- Restricting monetisation or creator tools
- Removing or restricting content
- Deleting the account where appropriate
- Preserving records where required for safety, legal, or abuse-prevention reasons
6. Parent or Guardian Requests
A parent or legal guardian may contact Playflick about an account, content, purchase, privacy issue, safety concern, or data request involving a child or young person.
Contact:
Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us
Please include:
- The child’s account email, if known
- The username or channel name, if known
- The relevant content URL, if applicable
- Your relationship to the child
- The action you are requesting
- A clear explanation of the concern
Playflick may request additional information to verify your identity, authority, or relationship to the child.
7. Uploads by Underage Users
Underage users must not upload content unless they are old enough to do so under Playflick rules and applicable law, and have appropriate permission where required.
Uploads involving children or young people must not:
- Reveal private information such as school, home address, location, routine, or contact details
- Show children in private, vulnerable, humiliating, or unsafe situations
- Sexualise children or young people
- Encourage dangerous activities or challenges
- Expose children to bullying, grooming, harassment, or exploitation
- Use children to mislead viewers, raise money unfairly, or manipulate engagement
Playflick may remove or restrict uploads involving children where there are safety, privacy, consent, exploitation, or legal concerns.
8. Child Sexual Abuse and Exploitation
Playflick has zero tolerance for child sexual abuse material, grooming, sexual exploitation, or content that sexualises minors.
Users must not upload, share, request, promote, save, link to, comment on, or interact with child sexual abuse material or exploitative content involving minors.
Serious child-safety violations may result in immediate account termination, evidence preservation, and reporting to relevant authorities where appropriate or required.
9. Private Information About Children
Users must not share private information about children without appropriate permission and a lawful basis.
Private information may include:
- Home address
- School or nursery
- Phone number
- Private email address
- Live location
- Daily routine
- Medical information
- Identity documents
- Private messages
- Private photos or videos
- Family or safeguarding information
Playflick may remove or restrict content that exposes children to privacy, safety, grooming, exploitation, or harassment risks.
10. Purchases and Paid Features
Users under 18 should not make purchases, use paid features, subscribe, rent videos, buy paid content, use wallet credits, donate, tip, advertise, or use monetisation without permission from a parent or legal guardian.
Paid features may include:
- Paid videos
- Video rentals
- Creator subscriptions
- Channel memberships
- Wallet credits
- Tips or donations where available
- Advertising or promotion tools
- Creator monetisation tools
- Pro or premium features
Playflick may restrict, refund, reverse, or review purchases involving underage users where appropriate and in line with our Refund Policy, Payments & Billing Terms, and applicable law.
11. Monetisation and Creator Payouts
Creator monetisation and payout features may require users to be at least 18 or the age of legal majority in their country or region.
Playflick may require identity verification, guardian involvement, business information, payment information, tax information, or other checks before enabling monetisation or payouts.
Playflick may restrict monetisation where the creator is underage or cannot meet verification, tax, payment, safety, or policy requirements.
12. Livestreaming by Young Users
Livestreaming may create additional safety risks because it happens in real time.
Playflick may restrict livestreaming for young users or accounts where age, safety, verification, moderation, copyright, or privacy concerns exist.
Young users must not livestream from private or sensitive locations, reveal personal information, interact with unsafe strangers, or perform dangerous acts.
13. Direct Contact and Grooming Risks
Users must not use Playflick to groom, exploit, pressure, manipulate, threaten, blackmail, or make unsafe contact with children or young people.
Prohibited behaviour includes:
- Requesting private images or videos from a child
- Asking a child to keep secrets from parents or guardians
- Moving a child to private messaging apps for unsafe reasons
- Offering money, gifts, fame, roles, sponsorships, or opportunities to manipulate a child
- Sexual comments directed at minors
- Threats, blackmail, or coercion involving a child
14. Advertising and Underage Users
Ads, sponsored content, affiliate promotions, and paid partnerships must not exploit children or target underage users unfairly.
Advertisers and creators must not:
- Pressure children to make purchases
- Encourage children to ask parents or guardians to buy products unfairly
- Hide sponsored content in child-directed content
- Promote age-restricted or unsafe products to children
- Collect children’s personal information through promotions
- Use children in misleading or exploitative advertising
15. Privacy Rights for Children
Parents, guardians, and eligible users may contact Playflick about privacy rights involving children or young users.
Requests may include:
- Access to certain personal data
- Correction of inaccurate information
- Deletion of certain data
- Removal of content involving a child
- Account deletion
- Restriction of certain processing
- Privacy or safety review
Playflick may require verification before acting on such requests.
16. Reports About Underage Users or Child Safety
If you believe an underage user is at risk, a child’s private information is exposed, content involves child exploitation, or a user is grooming or endangering a child, report it to Playflick.
Contact:
Safety Contact Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us
Please include:
- The relevant content URL
- The username or channel name, if known
- Why you believe a child or young person is at risk
- Any timestamps, screenshots, or supporting evidence
- Whether immediate danger may exist
If someone is in immediate danger, contact emergency services or local law enforcement first. In the United Kingdom, call 999 in an emergency.
17. Enforcement
Playflick may take action where underage use, child-safety risk, false age information, unsafe uploads, grooming, exploitation, or policy violations are identified.
Enforcement may include:
- Removing or restricting content
- Age-restricting content
- Disabling comments
- Restricting uploads
- Restricting livestreaming
- Restricting purchases or paid features
- Disabling monetisation or payouts
- Suspending or terminating accounts
- Preserving evidence
- Reporting serious safety issues where appropriate or required
18. Appeals
If your account or content was restricted because of an age-related or underage-use concern and you believe Playflick made a mistake, you may request a review.
Contact:
Email: hello@playflick.com
Please include:
- Your account email
- Your username or channel name
- The decision you are appealing
- Why you believe the decision was incorrect
- Any supporting age, identity, guardian, or account information requested by Playflick
Do not send identity documents unless Playflick specifically requests them.
19. Changes to This Policy
We may update this Underage User Policy from time to time.
Changes may reflect new legal requirements, online safety rules, age assurance practices, child-safety measures, platform features, moderation tools, privacy processes, or payment restrictions.
Your continued use of Playflick after changes become effective means you agree to the updated policy.
20. Contact Us
For underage user concerns, child-safety reports, parental requests, privacy questions, account deletion requests, or policy enquiries, contact:
Playflick™ Media .ltd
41 Norman Avenue
London
N22 5ES
United Kingdom
Safety Contact Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us
Website: https://playflick.com
21. Footer Notice
© 2026 Playflick™ Media .ltd. All rights reserved.
Playflick™ is a trademark of Playflick™ Media .ltd.
