Premiere & Scheduled Release Policy

Effective Date: 2026

Last Updated: 2026

This Premiere & Scheduled Release Policy explains how premieres, scheduled releases, delayed releases, early access, countdowns, public launch dates, private releases, paid premieres, livestream premieres, trailer drops, film launches, and other scheduled publishing features may work on Playflick.com, operated by Playflick™ Media .ltd.

This policy should be read together with our Terms of Service, Video Upload Policy, Film Submission Guidelines, Content Licensing & Distribution Policy, Paid Content Terms, Subscriptions Terms, Creator Monetisation Terms, Creator Revenue Share Policy, Livestreaming Policy, Content Ratings & Classification Policy, Platform Availability & Service Changes Policy, and Refund Policy.

1. Who We Are

Operator: Playflick™ Media .ltd

Website: https://playflick.com

Business Address:
41 Norman Avenue
London
N22 5ES
United Kingdom

Creator Support Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us

2. Purpose of This Policy

Playflick may allow creators, filmmakers, studios, distributors, brands, and businesses to schedule content for release at a future date or time where the feature is available.

This policy explains:

How scheduled releases may work
How premieres may be promoted
What creators are responsible for before launch
How delays, failures, or cancellations may be handled
How paid or subscriber-only premieres may be affected
Why Playflick does not guarantee exact release timing or reach

3. No Guaranteed Availability of Premiere Features

Premiere, countdown, scheduled release, early access, reminder, livestream launch, subscriber-only release, and related publishing features may not be available to all users, creators, countries, accounts, or content types.

Playflick may add, remove, limit, rename, redesign, suspend, or discontinue scheduled release features at any time.

4. Creator Responsibility Before Scheduling

Creators are responsible for checking that scheduled content is ready before setting a release time.

Before scheduling, creators should confirm:

The correct video or film file has been uploaded
The video has processed properly where possible
The title, description, tags, and category are accurate
The thumbnail, poster, or artwork is correct
Captions or subtitles are correct where included
Age rating or content warning information is accurate
Paid content settings are correct where applicable
Subscription or early-access settings are correct where applicable
All rights, licences, releases, and permissions are in place
Sponsorship, affiliate, or AI disclosures are included where required

5. Scheduled Release Times

Scheduled release times may depend on platform settings, creator settings, account settings, timezone settings, device settings, server time, technical systems, and platform availability.

Creators should check timezone settings carefully before scheduling a release.

Playflick does not guarantee that scheduled releases will publish at the exact second, minute, or time expected.

6. Time Zones

Creators should make sure they understand which timezone applies to a scheduled release.

Confusion may happen where:

The creator is in one country and viewers are in another
The account timezone differs from the creator’s local timezone
Daylight saving time changes apply
A release is promoted internationally
Team members manage the same channel from different locations

Playflick is not responsible for creator mistakes caused by incorrect timezone settings or misunderstood launch times.

7. Premiere Pages and Countdown Features

Where available, Playflick may create premiere pages, countdown pages, reminder tools, waiting pages, launch pages, or pre-release pages.

These features may show:

Title
Thumbnail or poster
Description
Release date and time
Creator or channel name
Content rating or warning where available
Reminder or notification options where available
Paid access or subscription information where applicable

Playflick may remove or change premiere pages where content is restricted, removed, delayed, or unavailable.

8. Notifications and Reminders

Playflick may offer reminders, notifications, emails, push notifications, subscriber alerts, or other release notifications where available.

Playflick does not guarantee that all viewers, subscribers, followers, or interested users will receive notifications.

Notifications may be affected by:

User settings
Device settings
Email deliverability
App permissions
Account status
Technical issues
Spam or safety filters
Platform notification limits

9. Discovery and Promotion

Scheduling a premiere or release does not guarantee homepage placement, trending placement, search ranking, recommendations, subscriber notifications, views, watch time, sales, subscribers, or revenue.

Release visibility may depend on:

Search and ranking systems
Recommendation systems
Viewer interest
Content quality
Metadata accuracy
Policy status
Age restrictions
Paid content settings
Creator reputation
Spam or fake engagement signals

10. Early Access

Playflick may allow early access for subscribers, members, supporters, private viewers, reviewers, film festival judges, press, partners, or selected users where the feature is available.

Creators are responsible for setting early-access permissions correctly.

Early-access content may still be subject to review, removal, restriction, copyright claims, age restrictions, paid content rules, and privacy or safety policies.

11. Private, Unlisted, or Limited Releases

Playflick may allow private, unlisted, limited, or restricted releases where available.

Creators should understand that restricted links may still be shared by people who have access, unless Playflick provides stricter controls.

Playflick does not guarantee full confidentiality of private or limited releases unless expressly agreed in writing.

12. Paid Premieres and Paid Releases

Paid premieres, paid videos, rentals, subscriber-only launches, premium access, or paid livestream releases may be subject to extra requirements.

Creators must ensure:

Paid access settings are correct
Pricing is accurate
Rental or access periods are clear where applicable
The content is ready at release time
The content matches the description
All distribution and monetisation rights are in place
Refund and billing rules are understood

Misleading paid releases may lead to refunds, restrictions, payment holds, demonetisation, or account action.

13. Livestream Premieres

Livestream premieres may create additional risks because they may happen in real time.

Playflick may stop, restrict, remove, age-restrict, or review livestream premieres where safety, copyright, privacy, payment, or policy concerns exist.

Creators should test livestream settings, rights, audio, privacy, chat moderation, and age restrictions before launch.

14. Trailer Drops and Promotional Releases

Creators may use scheduled releases for trailers, teasers, announcements, behind-the-scenes videos, cast reveals, poster reveals, or promotional videos.

Promotional releases must not:

Mislead viewers about the film or release date
Use fake awards, fake reviews, or fake endorsements
Use footage, music, images, or logos without permission
Promote scams, phishing, or unsafe links
Hide sponsored content where disclosure is required
Claim official status falsely

15. Delays and Failed Releases

A scheduled release may be delayed, fail, or become unavailable for technical, account, policy, rights, payment, safety, or platform reasons.

Reasons may include:

Video processing delays
Upload failure
Corrupted file
Thumbnail or metadata issue
Copyright complaint or rights review
Content policy review
Age restriction review
Account restriction
Payment or paid access issue
Server or platform outage
Third-party provider issue

16. Creator Changes Before Release

Creators may be able to edit scheduled content before release where features allow.

Changes before release may include:

Changing title or description
Changing thumbnail or artwork
Changing release time
Changing visibility settings
Changing paid access settings
Changing category or tags
Replacing or re-uploading the video where available
Adding captions, subtitles, or warnings

Some changes may trigger review, processing delays, notification changes, or visibility changes.

17. Cancelling a Scheduled Release

Creators may be able to cancel, postpone, delete, or reschedule a release where features allow.

Cancelling or changing a scheduled release may affect:

Viewer reminders
Subscriber expectations
Paid access
Rental or subscription promises
Advertising campaigns
External promotions
Search and recommendation visibility
Refund or support requests

Creators should communicate major release changes clearly where appropriate.

18. Release Date Claims

Release date claims must be accurate and not misleading.

Creators must not falsely claim:

A film is premiering exclusively on Playflick if it is not
A trailer is official if it is not
A release date is confirmed when it is not
A premiere includes cast, crew, or studio involvement when it does not
A release is live when only a teaser or placeholder is available
A paid premiere includes access that will not be provided

19. Rights and Release Windows

Creators and distributors must ensure that scheduled releases do not breach distribution agreements, festival premiere rules, licensing windows, exclusivity agreements, territory restrictions, music rights, talent agreements, or other contractual obligations.

Playflick may remove, delay, restrict, or disable scheduled releases where rights or release-window concerns exist.

20. Age Restrictions and Content Warnings

Scheduled content may be age-restricted, labelled, reduced in visibility, or removed before or after release if Playflick determines that restrictions are required.

Creators should apply accurate warnings where available for:

Violence
Strong language
Horror or disturbing scenes
Sexual content
Drug, alcohol, or tobacco references
Self-harm themes
Flashing or strobing effects
Distressing documentary material

21. Sponsored Premieres

Sponsored premieres, paid promotions, brand partnerships, affiliate campaigns, product placements, or commercial launch events must be disclosed where required.

Sponsored premiere content must not mislead viewers, hide paid relationships, promote unsafe products, target children unfairly, or violate Playflick’s Advertising Policy.

22. Technical Testing

Creators should test uploads and release settings before announcing major premieres.

Useful checks may include:

Playback works correctly
Audio is synced
Captions are correct
Thumbnail is correct
Release date and timezone are correct
Paid access settings are correct
Age restriction or warnings are correct
External links are safe

23. Platform Outages and Service Issues

Playflick may experience outages, maintenance, technical issues, third-party provider failures, or service changes that affect scheduled releases or premieres.

Playflick does not guarantee uninterrupted release functionality, exact launch timing, notification delivery, viewer access, paid access, livestream access, or platform availability.

More information is available in our Platform Availability & Service Changes Policy.

24. Refunds and Viewer Complaints

Paid premieres, rentals, subscriber-only launches, or paid livestream releases may lead to refund or support requests if access fails, the content is unavailable, the description is misleading, or the release is cancelled.

Refund eligibility is handled under our Refund Policy, Refund Request Help Page, Payments & Billing Terms, Paid Content Terms, and Subscriptions Terms.

25. Enforcement

Playflick may take action where scheduled releases, premieres, launch pages, paid releases, or promotional releases violate this policy or other Playflick rules.

Enforcement may include:

Rejecting a scheduled release
Delaying publication
Removing or restricting content
Age-restricting content
Removing a premiere page
Disabling paid access
Disabling monetisation
Withholding or reversing earnings
Restricting uploads or livestreaming
Suspending or terminating accounts
Preserving records for legal, safety, rights, payment, or moderation reasons

26. Appeals

If your scheduled release, premiere, paid launch, livestream premiere, content, monetisation, or account feature was restricted and you believe Playflick made a mistake, you may request a review under our Appeals Policy where available.

Contact:

Email: hello@playflick.com

Please include:

Your account email
Your username, channel, studio, or business name
The affected release or content URL
The scheduled release date and time
The decision you are appealing
Why you believe the decision was incorrect
Any supporting rights, licences, screenshots, or technical details

27. Privacy and Data Retention

Playflick may process and retain scheduled release records, premiere settings, notification records, paid access settings, upload records, metadata, moderation decisions, rights evidence, support messages, refund records, appeal records, and related information.

These records may be retained for legal compliance, payment disputes, creator support, moderation, rights disputes, fraud prevention, appeals, and platform integrity.

More information is available in our Privacy Policy, Data Retention Policy, and Evidence Preservation Policy.

28. Changes to This Policy

We may update this Premiere & Scheduled Release Policy from time to time.

Changes may reflect new release tools, premiere features, notification tools, livestream tools, paid content features, film submission workflows, technical standards, legal requirements, or platform updates.

Your continued use of Playflick after changes become effective means you agree to the updated policy.

29. Contact Us

For premiere questions, scheduled release issues, paid launch concerns, release delays, technical upload issues, appeals, or policy enquiries, contact:

Playflick™ Media .ltd
41 Norman Avenue
London
N22 5ES
United Kingdom

Creator Support Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us
Website: https://playflick.com

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