Tax Information Policy

Effective Date: 2026

Last Updated: 2026

This Tax Information Policy explains how tax-related information, tax records, invoices, VAT, sales tax, withholding tax, creator earnings, creator payouts, advertising payments, subscriptions, paid content, wallet credits, and payment records may be handled on Playflick.com, operated by Playflick™ Media .ltd.

This policy should be read together with our Terms of Service, Privacy Policy, Payments & Billing Terms, Creator Monetisation Terms, Creator Payout Policy, Paid Content Terms, Advertising Policy, Wallet & Credits Terms, Subscriptions Terms, Refund Policy, Data Retention Policy, and Sanctions & Restricted Countries Policy.

1. Who We Are

Operator: Playflick™ Media .ltd

Website: https://playflick.com

Business Address:
41 Norman Avenue
London
N22 5ES
United Kingdom

Tax and Billing Contact Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us

2. No Tax Advice

Playflick does not provide tax advice, accounting advice, financial advice, legal advice, or professional advice.

Any tax-related information provided by Playflick is for general platform, billing, payout, and compliance purposes only.

Users, creators, advertisers, businesses, and rights holders are responsible for understanding and complying with their own tax obligations.

If you are unsure about your tax position, you should seek advice from a qualified tax, accounting, legal, or financial professional.

3. User Responsibility for Taxes

You are responsible for any taxes, duties, charges, filings, declarations, registrations, reporting obligations, or government fees that apply to your use of Playflick.

This may include taxes connected to:

Paid video purchases
Video rentals
Subscriptions
Creator memberships
Creator earnings
Creator payouts
Advertising payments
Wallet credits
Business use of Playflick
API or developer services
Digital services or digital content
Refunds, chargebacks, and adjustments

4. Taxes on Purchases

Purchases on Playflick may be subject to taxes depending on your location, billing address, payment method, product type, subscription type, tax status, and applicable law.

Taxes may include:

VAT
Sales tax
Goods and services tax
Digital services tax
Consumption tax
Other applicable transaction taxes

Where required, Playflick or its payment providers may calculate, collect, report, and remit taxes on purchases.

5. Prices and Tax Display

Prices shown on Playflick may include or exclude taxes depending on the feature, checkout process, user location, payment provider, currency, and applicable law.

The final checkout page, invoice, receipt, payment confirmation, or billing record may show applicable taxes, fees, discounts, credits, or other charges where available.

You should review all payment details before completing a purchase.

6. Creator Earnings and Taxes

Creators are responsible for taxes connected to creator earnings.

Creator earnings may include amounts received from:

Paid videos
Video rentals
Channel subscriptions
Creator memberships
Advertising revenue share where available
Tips or donations where available
Promotional or commercial activity
Other monetisation features made available by Playflick

Creators are responsible for keeping their own tax records and reporting earnings to the relevant tax authorities where required.

7. Tax Information Required From Creators

Playflick may request tax information before enabling monetisation, processing payouts, issuing tax forms, or complying with legal obligations.

Tax information may include:

Legal name
Business name
Trading name
Address
Country of residence
Tax identification number
VAT number where applicable
Business registration information
Tax residency information
Withholding tax forms where applicable
Other information required by law, tax authorities, or payment providers

If required tax information is missing, inaccurate, incomplete, expired, or unverifiable, Playflick may delay, restrict, withhold, or cancel payouts.

8. Withholding Tax

In some cases, Playflick, payment providers, payout providers, or other parties may be required to withhold tax from creator payouts, business payments, or other platform transactions.

Withholding may depend on:

Your country of residence
Your tax residency
Your business status
The type of earnings
The payment method
The payout provider
Tax treaties where applicable
The tax information you provide
Applicable law and tax authority requirements

Playflick may not be able to refund withheld tax once it has been reported or remitted to the relevant authority.

9. VAT and Business Information

If you use Playflick as a business, advertiser, creator, agency, rights holder, or organisation, you may be asked to provide business or VAT information where applicable.

This may include:

Registered business name
Business address
VAT number
Company registration number
Billing contact information
Tax residency or country information

You are responsible for ensuring that business and VAT information is accurate and kept up to date.

10. Invoices and Receipts

Playflick or its payment providers may provide invoices, receipts, transaction records, or payment confirmations where available.

Invoices or receipts may include:

Transaction date
Billing name
Billing address where applicable
Product or service description
Price
Currency
Tax amount where applicable
Payment method reference
Refund or adjustment information where applicable

You are responsible for downloading, saving, and keeping copies of invoices, receipts, and tax records where needed.

11. Refunds, Credits, and Tax Adjustments

Refunds, wallet credits, promotional credits, chargebacks, payment reversals, discounts, or billing corrections may affect tax calculations.

Tax adjustments may depend on:

The original transaction
The refund amount
The timing of the refund
The payment provider
The tax rules that applied to the original transaction
Whether the refund is cash, credit, partial, or full

Playflick may adjust records, invoices, balances, creator earnings, or platform credits where necessary to reflect refunds, chargebacks, or tax corrections.

12. Advertising Taxes

Advertising purchases, promoted content, campaign spend, ad credits, or business tools may be subject to taxes, fees, or reporting obligations.

Advertisers are responsible for:

Providing accurate billing information
Providing business tax information where required
Understanding taxes on advertising purchases
Keeping records of ad spend
Complying with local advertising, tax, and business laws

Playflick may issue invoices, receipts, or billing records for advertising purchases where available.

13. Tax Records and Retention

Playflick may retain tax, billing, payment, payout, invoice, refund, chargeback, and accounting records for as long as reasonably necessary or legally required.

Tax-related records may be retained for:

Accounting
VAT and sales tax compliance
Corporate tax compliance
Creator payout reporting
Payment disputes
Refunds and chargebacks
Audits
Fraud prevention
Legal compliance
Tax authority requests

More information is available in our Data Retention Policy.

14. Payment Provider and Tax Provider Rules

Playflick may use third-party payment providers, payout providers, tax tools, invoicing tools, fraud-prevention services, and accounting systems.

These providers may process tax-related information according to their own terms, privacy policies, legal obligations, and retention rules.

Playflick may not be able to override third-party provider tax, payout, identity, verification, or reporting decisions.

15. Tax Authority Requests

Playflick may be required to disclose tax, billing, transaction, creator payout, invoice, or account information to tax authorities, regulators, courts, law enforcement, or other public authorities where legally required.

Playflick may also preserve records where required for tax, accounting, legal, regulatory, audit, or dispute purposes.

16. Incorrect Tax Information

You are responsible for providing accurate tax and billing information.

If you provide incorrect, incomplete, false, misleading, outdated, or unverifiable information, Playflick may:

Delay payouts
Withhold taxes at a higher rate where required
Reject purchases or subscriptions
Restrict monetisation
Restrict advertising tools
Cancel or correct invoices
Adjust balances
Suspend or terminate accounts where fraud or abuse is suspected

17. Tax Disputes

If you believe there is a tax-related issue with a Playflick invoice, receipt, creator payout, withholding amount, advertising bill, or transaction record, contact Playflick.

Contact:

Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us

Please include:

Your account email
Your username, channel name, or business name
The transaction, invoice, payout, or billing reference
The date and amount involved
A clear explanation of the issue
Any relevant supporting documents

Do not send full payment card numbers, passwords, or unnecessary sensitive information.

18. Changes to This Tax Information Policy

We may update this Tax Information Policy from time to time.

Changes may reflect new tax rules, payment systems, payout methods, creator monetisation features, advertising features, invoicing tools, third-party provider requirements, legal obligations, or platform updates.

Your continued use of paid, billing, advertising, wallet, creator monetisation, or payout features after changes become effective means you acknowledge the updated policy.

19. Contact Us

For tax information questions, billing records, invoice issues, creator payout tax issues, VAT questions, or payment-related tax enquiries, contact:

Playflick™ Media .ltd
41 Norman Avenue
London
N22 5ES
United Kingdom

Tax and Billing Contact Email: hello@playflick.com
Contact Page: https://playflick.com/contact-us
Website: https://playflick.com

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