Online Safety Policy

Effective Date: 2026

Last Updated: 2026

This Online Safety Policy explains how Playflick™ Media .ltd works to keep Playflick.com safer for users, creators, viewers, young people, rights holders, advertisers, and the wider community.

Playflick is a video discovery and creator platform for independent entertainment, short films, trailers, creators, and community videos. Because Playflick may allow users to upload, share, comment on, discover, and interact with content, we take safety, moderation, reporting, and enforcement seriously.

This policy should be read together with our Terms of Service, Privacy Policy, Cookie Policy, Community Guidelines, Copyright & Takedown Policy, Child Safety Policy, and any other rules we publish.

1. Who We Are

Operator: Playflick™ Media .ltd

Website: https://playflick.com

Business Address:
41 Norman Avenue
London
N22 5ES
United Kingdom

Safety Contact Email: hello@playflick.com

2. Our Safety Commitment

Playflick aims to provide a platform where people can watch, upload, and discover videos without being exposed to illegal, harmful, exploitative, abusive, or deceptive activity.

Our safety approach is based on:

• Clear rules for users and creators
• Content reporting tools and safety contact channels
• Moderation and enforcement where rules are broken
• Action against illegal and harmful content
• Protection of children and young people
• Copyright and rights-holder protection
• Anti-spam, anti-fraud, and anti-abuse controls
• Account restrictions, suspensions, and bans where necessary
• Cooperation with lawful authorities where required

3. Content and Behaviour We Do Not Allow

Playflick does not allow users to upload, post, stream, comment, advertise, monetise, or share content that is illegal, unsafe, exploitative, abusive, or harmful.

Prohibited content and behaviour includes, but is not limited to:

• Child sexual abuse material or child exploitation
• Grooming or predatory behaviour involving minors
• Terrorism, violent extremism, recruitment, or propaganda
• Credible threats of violence
• Harassment, bullying, stalking, or targeted abuse
• Hate speech or hateful conduct
• Non-consensual intimate content
• Graphic violence intended to shock or glorify harm
• Encouragement of suicide, self-harm, or dangerous challenges
• Scams, fraud, phishing, or deceptive schemes
• Malware, hacking, spyware, or credential theft
• Copyright infringement, piracy, or unauthorised uploads
• Impersonation or misleading identity
• Doxxing or sharing private personal information
• Illegal goods, services, or criminal activity
• Spam, bot activity, fake engagement, or platform manipulation

More details are provided in our Community Guidelines.

4. Illegal Content

Playflick may remove, restrict, report, or preserve evidence of content that appears to be illegal or connected to illegal activity.

Examples of illegal or potentially illegal content may include:

• Child sexual abuse material
• Terrorist content
• Threats to kill or seriously harm
• Harassment or stalking
• Hate crimes
• Fraud or scams
• Revenge pornography or non-consensual intimate images
• Incitement to violence
• Human trafficking or exploitation
• Illegal sale of weapons, drugs, stolen goods, or unlawful services
• Copyright piracy or large-scale infringement

We may act without prior notice where we believe content creates legal, safety, security, or harm-related risk.

5. Child Safety

Playflick has zero tolerance for child sexual abuse, grooming, exploitation, or content that endangers minors.

Users must not upload, request, promote, share, or link to content involving:

• Child sexual abuse material
• Sexualisation of minors
• Grooming or attempts to contact minors for sexual purposes
• Predatory behaviour toward children or young people
• Exploitation, trafficking, or abuse of minors
• Content that places children at serious risk of harm

Where appropriate, Playflick may immediately remove content, suspend accounts, preserve records, and report serious child-safety concerns to relevant authorities or child-protection organisations.

More details are provided in our Child Safety Policy.

6. Age-Appropriate Safety

Playflick is not intended for children under 13.

If you are under 18, you should use Playflick only with the consent and supervision of a parent or legal guardian.

We may use age restrictions, content restrictions, moderation, reporting tools, account limits, or other safety measures to reduce the risk of young people being exposed to unsuitable or harmful content.

Content may be age-restricted, limited, or removed if it includes:

• Mature themes
• Strong language
• Non-graphic violence
• Sexual discussion or adult themes
• Substance-related content
• Dangerous behaviour
• Potentially distressing content

7. Reporting Safety Concerns

Users, parents, guardians, creators, rights holders, and members of the public can report safety concerns to us.

Reports may include:

• Illegal content
• Child safety concerns
• Harassment or bullying
• Hate speech
• Threats of violence
• Self-harm or suicide concerns
• Scams or fraud
• Impersonation
• Privacy violations
• Copyright infringement
• Spam or fake engagement
• Technical abuse or malware

Reports can be sent to:

Email: hello@playflick.com

Please include:

• The URL of the content or profile
• The username or channel name, if known
• A clear description of the issue
• Why you believe the content or behaviour is unsafe or unlawful
• Any screenshots or supporting details, if available
• Your contact details if you want a response

8. Emergency Situations

If you believe someone is in immediate danger, do not wait for Playflick to respond.

Contact emergency services or local law enforcement immediately.

In the United Kingdom, call 999 in an emergency.

Playflick is not an emergency service and cannot guarantee immediate review of reports.

9. Moderation and Review

Playflick may review content, accounts, comments, uploads, metadata, reports, appeals, messages where available, and other platform activity to enforce our rules and protect users.

Moderation may involve:

• Manual review
• Automated tools
• User reports
• Rights-holder complaints
• Security signals
• Fraud-detection systems
• Payment-provider alerts
• Legal or regulatory notices

Automated tools may help detect spam, fraud, fake engagement, harmful content, copyright issues, suspicious behaviour, or technical abuse. Automated systems may make mistakes, so users may contact us where they believe a decision was incorrect.

10. Enforcement Actions

If we believe content or behaviour breaches our rules, creates risk, or may be unlawful, Playflick may take action.

Enforcement actions may include:

• Content removal
• Content restriction
• Age restriction
• Reduced visibility
• Disabling comments
• Removing comments
• Demonetisation
• Suspension of uploads
• Suspension of livestreaming
• Suspension of monetisation
• Withholding or reversing earnings
• Account warnings
• Temporary account suspension
• Permanent account termination
• Blocking users from creating new accounts
• Reporting content or users to relevant authorities
• Preserving evidence for legal or safety reasons

We may take enforcement action without prior notice where needed to protect users, comply with law, prevent harm, prevent fraud, protect Playflick, or preserve evidence.

11. Appeals

If you believe Playflick made a mistake, you may appeal certain moderation decisions.

Appeals should be sent to:

Email: hello@playflick.com

Please include:

• Your username or account email
• The affected content URL
• The decision you are appealing
• Why you believe the decision was incorrect
• Any evidence or context you want us to consider

We may accept, reject, or partially uphold appeals depending on the circumstances.

12. Repeat Offenders

Users who repeatedly breach Playflick’s rules may face stronger enforcement.

Repeat violations may result in:

• Loss of upload access
• Loss of livestreaming access
• Loss of commenting access
• Loss of monetisation
• Removal from recommendations
• Account suspension
• Permanent account termination
• Blocking of new accounts

Serious violations may result in immediate termination even if it is the first offence.

13. Safety Records and Evidence Preservation

Playflick may keep records of reports, moderation decisions, removed content, user behaviour, copyright notices, account restrictions, appeals, safety concerns, fraud signals, and legal requests.

We may preserve content or data where reasonably necessary for:

• Legal compliance
• Safety investigations
• Fraud prevention
• Copyright enforcement
• Repeat offender enforcement
• Dispute resolution
• Law enforcement cooperation
• Regulatory compliance
• Protection of Playflick, users, or third parties

Our handling of personal data is explained in our Privacy Policy.

14. Cooperation With Authorities and Trusted Organisations

Where appropriate or required, Playflick may cooperate with:

• Law enforcement
• Courts
• Regulators
• Child-protection organisations
• Copyright owners
• Hosting providers
• Payment providers
• Security providers
• Other relevant organisations

We may disclose information, preserve evidence, remove content, restrict accounts, or report serious safety issues where legally required or reasonably necessary to protect users and the platform.

15. User Controls and Safety Tools

Where available, Playflick may provide tools that help users manage their safety and experience.

These tools may include:

• Reporting content
• Reporting users
• Blocking or restricting users
• Deleting comments
• Managing privacy settings
• Managing upload visibility
• Disabling comments
• Age restrictions
• Account security settings
• Password reset
• Two-factor authentication where available

Users are encouraged to use available safety tools and contact us if they need help.

16. Creator Responsibilities

Creators have additional responsibilities because their content may reach wider audiences.

Creators must:

• Upload only content they have rights to use
• Use accurate titles, thumbnails, descriptions, and tags
• Avoid misleading or harmful content
• Moderate their communities responsibly where tools are available
• Follow child-safety rules
• Follow copyright rules
• Avoid scams, fake engagement, and monetisation abuse
• Respect privacy and consent
• Comply with applicable laws

17. Advertiser and Monetisation Safety

If Playflick enables advertising, paid content, subscriptions, creator earnings, or monetisation features, additional safety checks may apply.

Playflick may reject, remove, restrict, demonetise, or suspend ads, paid content, or monetised videos that:

• Break our rules
• Mislead users
• Promote scams
• Contain harmful or illegal claims
• Target vulnerable users unfairly
• Infringe rights
• Use fake engagement
• Create payment, legal, or reputational risk

18. No Guarantee of Complete Safety

We work to make Playflick safer, but no online platform can guarantee that all harmful, illegal, deceptive, or unwanted content will be detected immediately.

Users should use caution, report concerns, protect their personal information, and avoid engaging with suspicious, abusive, or unsafe content.

19. Changes to This Online Safety Policy

We may update this Online Safety Policy from time to time.

Changes may be made to reflect new laws, new safety risks, new platform features, moderation improvements, or updated enforcement practices.

Your continued use of Playflick after changes become effective means you agree to the updated policy.

20. Contact Us

For safety reports, policy questions, moderation concerns, or urgent platform safety issues, contact:

Playflick™ Media .ltd
41 Norman Avenue
London
N22 5ES
United Kingdom

Email: hello@playflick.com
Website: https://playflick.com

21. Footer Notice

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Playflick™ is a trademark of Playflick™ Media .ltd.