Playflick Terms of Use and Conditions

Effective date: [INSERT DATE]
Last updated: [INSERT DATE]

These Terms of Use and Conditions (“Terms”) govern your access to and use of Playflick, available at https://playflick.com, including our website, video platform, user accounts, uploads, shorts, comments, messaging, creator tools, paid features, subscriptions, advertising tools, APIs, import tools, and any related services we provide (together, the “Service”).

The Service is operated by [INSERT LEGAL NAME / COMPANY NAME] (“Playflick”, “we”, “us”, or “our”).

By accessing, browsing, registering for, uploading to, purchasing from, subscribing to, monetising through, or otherwise using Playflick, you agree to be bound by these Terms, our Privacy Policy, Cookie Policy, Community Guidelines, Copyright Policy, Refund Policy, and any additional terms shown to you when using specific features.

If you do not agree to these Terms, you must not use the Service.

1. Key Definitions

In these Terms:

“Account” means a registered Playflick user account.
“Content” means videos, shorts, livestreams, thumbnails, titles, descriptions, tags, comments, messages, posts, articles, profile information, images, usernames, links, audio, text, metadata, and any other material uploaded, posted, submitted, imported, streamed, transmitted, displayed, or made available through the Service.
“User Content” means Content submitted, uploaded, posted, imported, streamed, transmitted, or otherwise made available by users.
“Playflick Content” means Content, software, branding, design, layout, code, graphics, logos, icons, systems, features, databases, tools, and materials owned or licensed by Playflick.
“Creator” means a user who uploads, imports, publishes, sells, promotes, monetises, or otherwise distributes Content through the Service.
“Viewer” means a user who watches, views, accesses, interacts with, purchases, or subscribes to Content.
“Pro Package” means a paid account plan, subscription, membership, upgrade, creator plan, promotional package, or other paid feature offered by Playflick.
“Monetisation” means any earning, advertising, subscription, paid video, wallet, points, withdrawal, donation, pay-per-view, creator revenue, or similar feature.
“Third-Party Services” means services, platforms, links, APIs, payment processors, social networks, storage providers, analytics tools, import sources, embeds, advertising networks, and other services not owned by Playflick.

2. About Playflick

Playflick is a video-sharing platform that may allow users to:

create channels and profiles;
upload videos, shorts, images, thumbnails, descriptions, and related media;
import or embed videos from supported third-party platforms where permitted;
comment, like, dislike, follow, subscribe, message, share, report, and interact with Content;
create playlists, watch history, articles, live streams, paid videos, or creator materials;
access creator tools, analytics, Pro Packages, monetisation features, wallet features, ads, and promotional tools;
use other features we make available from time to time.

We may add, remove, suspend, modify, rename, limit, replace, or discontinue any feature at any time.

3. Eligibility

You may use Playflick only if:

you are legally able to enter into a binding agreement;
you comply with these Terms and all applicable laws;
you are not banned, suspended, restricted, or previously removed from the Service;
you are not using the Service on behalf of a person or organisation that is prohibited from using it.

You must be at least 13 years old to create an Account, unless a higher minimum age applies in your country. If you are under 18, you may use the Service only with the permission and supervision of a parent or legal guardian.

Parents and guardians are responsible for the activity of minors who use the Service under their supervision.

We may refuse registration, suspend accounts, request age or identity checks, restrict features, or terminate access where we believe a user is underage, unsafe, fraudulent, unlawful, or in breach of these Terms.

4. Your Account

To access certain features, you may need to create an Account.

You agree that:

the information you provide must be accurate, current, and complete;
you will keep your login details secure;
you will not share your password with anyone else;
you are responsible for all activity under your Account;
you will notify us immediately if you suspect unauthorised access;
you will not sell, transfer, rent, trade, or assign your Account without our written permission;
you will not create accounts using bots, scripts, fake identities, stolen details, disposable abuse patterns, or misleading information.

We may reject, reclaim, rename, suspend, restrict, or remove usernames, channel names, display names, profile details, or branding that we consider misleading, offensive, infringing, impersonating, unlawful, inactive, abusive, or harmful to Playflick or others.

5. Account Security

You are responsible for keeping your Account safe.

You must not:

give anyone else access to your Account;
use another person’s Account without permission;
attempt to bypass login, verification, suspension, security, rate limits, or access controls;
use automated tools to create, access, scrape, test, probe, spam, or attack the Service;
interfere with security, authentication, payment, upload, import, analytics, or moderation systems.

We are not responsible for losses caused by your failure to secure your Account, device, email, password, payment account, or third-party service.

6. User Content Ownership

You keep ownership of the intellectual property rights you already have in your User Content.

However, by uploading, posting, importing, streaming, submitting, or making User Content available on Playflick, you grant Playflick a worldwide, non-exclusive, royalty-free, transferable, sublicensable licence to host, store, reproduce, process, encode, transcode, resize, compress, cache, display, perform, publish, distribute, transmit, promote, recommend, translate, create previews or thumbnails from, make available, and otherwise use your User Content as necessary to operate, improve, promote, moderate, secure, and provide the Service.

This licence includes permission for Playflick to:

display your Content on Playflick;
make your Content available to viewers according to your selected privacy settings;
generate thumbnails, previews, video qualities, streams, embeds, captions, metadata, and technical versions;
show your Content in search, discovery, recommendations, categories, feeds, playlists, profiles, watch pages, shorts feeds, and promotional areas;
use your Content for moderation, safety, legal compliance, debugging, anti-fraud, analytics, and platform security;
share your Content with service providers who help us operate the Service;
allow viewers to access, watch, share, embed, comment on, and interact with your Content where features permit.

This licence ends when your User Content is deleted from the Service, except where:

it has already been shared, embedded, cached, backed up, copied, downloaded, archived, reviewed, reported, legally preserved, or processed;
retention is needed for security, legal, tax, accounting, fraud prevention, dispute handling, moderation, or legitimate business purposes;
your Content remains in backup systems for a reasonable period;
your Content is part of records we must keep.

You are solely responsible for your User Content.

7. Your Content Responsibilities

You represent and warrant that:

you own your User Content, or you have all permissions, licences, rights, releases, and consents needed to upload and distribute it on Playflick;
your User Content does not infringe copyright, trade marks, privacy rights, image rights, publicity rights, database rights, moral rights, contract rights, confidentiality rights, or any other rights of any person or organisation;
your User Content does not breach any law, court order, regulation, platform rule, or agreement;
your User Content does not contain unlawful, harmful, abusive, misleading, dangerous, or prohibited material;
you have obtained all required permissions from people appearing in your Content;
you have obtained all required permissions for music, audio, beats, samples, clips, footage, images, logos, fonts, artwork, scripts, AI-generated material, stock media, and third-party materials used in your Content;
your Content is properly rated, labelled, categorised, titled, and described;
your Content is not uploaded for fraud, spam, impersonation, harassment, exploitation, manipulation, or illegal activity.

You must not upload Content simply because it is available online. Availability online does not mean you have permission to upload, monetise, copy, import, rehost, or redistribute it.

8. Prohibited Content

You must not upload, post, import, stream, link to, promote, sell, monetise, distribute, or otherwise make available Content that includes, encourages, assists, facilitates, glorifies, or promotes any of the following:

8.1 Illegal Content

content that is illegal in the United Kingdom or in any country where the Content is made available;
criminal activity;
fraud, scams, phishing, identity theft, money laundering, account theft, payment abuse, or deception;
instructions to commit crimes or evade law enforcement;
sale or supply of illegal goods or services;
unlawful streaming, piracy, bootlegs, cracked software, stolen accounts, stolen data, leaked private content, or unlawful access.

8.2 Child Safety Violations

child sexual abuse material;
sexualised content involving minors;
grooming, exploitation, trafficking, coercion, blackmail, or sexual extortion;
attempts to contact, solicit, manipulate, or exploit minors;
content that endangers children physically, emotionally, sexually, or financially.

Playflick may report suspected child exploitation or serious safety threats to law enforcement, regulators, relevant hotlines, or safeguarding organisations.

8.3 Sexual Abuse, Non-Consensual Content, and Exploitation

non-consensual intimate images or videos;
revenge porn;
hidden camera sexual content;
sexual blackmail;
sexual threats;
sexual content involving coercion, intoxication, incapacity, trafficking, or exploitation;
content that shares or threatens to share intimate material without consent.

8.4 Terrorism, Extremism, and Violent Harm

terrorist content;
recruitment, propaganda, instruction, praise, fundraising, or support for terrorist organisations;
extremist violence;
instructions for weapons, explosives, attacks, or violent wrongdoing;
credible threats of violence;
graphic violence used to shock, celebrate, threaten, or recruit.

8.5 Harassment and Abuse

bullying, targeted harassment, stalking, dogpiling, humiliation, threats, intimidation, doxxing, or abusive behaviour;
content targeting people based on protected characteristics;
repeated unwanted contact;
malicious impersonation;
content encouraging self-harm, suicide, eating disorders, or dangerous behaviour.

8.6 Hate and Discrimination

hate speech;
dehumanising, threatening, or abusive content targeting protected groups;
calls for exclusion, violence, segregation, or discrimination;
hateful symbols, slogans, or propaganda used to intimidate, recruit, or promote hatred.

8.7 Dangerous or Regulated Goods

illegal drugs;
weapons or explosives;
counterfeit goods;
stolen goods;
regulated financial products without authorisation;
gambling services where unlawful or unauthorised;
prescription medicines, controlled substances, or unsafe medical claims;
products or services requiring licences you do not hold.

8.8 Misinformation and Harmful Deception

harmful medical misinformation;
manipulated media presented as real where it may cause harm;
election, civic, financial, legal, or emergency misinformation likely to cause harm;
fake endorsements, fake reviews, fake proof, fake giveaways, fake monetisation claims, or misleading commercial claims.

8.9 Spam and Platform Manipulation

spam uploads;
repetitive, low-quality, deceptive, or automated Content;
fake views, fake likes, fake comments, fake followers, fake watch time, fake reports, or engagement manipulation;
bots, scripts, farms, exchanges, or paid manipulation;
misleading tags, titles, thumbnails, categories, or metadata.

8.10 Malware and Technical Abuse

malware, viruses, spyware, ransomware, credential stealers, or malicious links;
attempts to exploit, scan, overload, reverse engineer, bypass, scrape, or disrupt Playflick;
unauthorised data collection;
circumvention of upload limits, paywalls, ads, security, age restrictions, geo restrictions, moderation, or access controls.

9. Community Conduct

You must treat other users lawfully and responsibly.

You must not:

threaten, harass, abuse, stalk, impersonate, exploit, blackmail, or intimidate others;
send spam, scams, phishing links, malware, or deceptive messages;
misuse comments, messages, reports, livestream chat, reviews, or support forms;
encourage brigading, raids, mass harassment, or false reporting;
collect personal information from other users without permission;
pressure users for money, personal details, intimate material, passwords, payment details, or off-platform contact;
use Playflick to avoid bans from other platforms or services;
interfere with creators, viewers, advertisers, payment systems, or moderation systems.

We may remove Content, restrict features, disable comments, limit messaging, hide Content, demonetise Content, suspend accounts, ban users, block IP addresses, or take other action where we believe conduct is harmful, unlawful, abusive, or against these Terms.

10. Content Moderation

We may review, monitor, remove, restrict, block, label, age-restrict, demonetise, deprioritise, disable, suspend, or delete any Content or Account at any time if we believe it:

breaches these Terms;
breaches our policies;
may be unlawful;
may expose Playflick, users, creators, partners, advertisers, payment processors, hosts, or service providers to risk;
may harm users or the public;
may infringe rights;
may be spam, deceptive, unsafe, abusive, low-quality, or manipulated;
may create technical, legal, financial, reputational, or regulatory risk.

We are not required to host, promote, monetise, recommend, preserve, or continue displaying any Content.

We may use human review, automated systems, user reports, trusted reports, keyword filters, hash matching, third-party tools, legal notices, payment processor rules, or other signals to detect violations.

Moderation decisions may not be perfect. We may make mistakes, and we may correct decisions where appropriate.

11. Reporting Content

Users may report Content, accounts, messages, comments, or activity that they believe violates these Terms, our policies, or the law.

Reports should include:

the URL or location of the Content;
the reason for the report;
any relevant evidence;
your contact details where required;
a statement that the report is made honestly and in good faith.

False, abusive, malicious, automated, or bad-faith reports may result in restrictions or account action.

12. Appeals

Where we provide an appeal option, you may appeal certain moderation decisions.

An appeal should explain:

what decision you are appealing;
why you believe the decision was wrong;
any relevant rights, permissions, context, or evidence;
what outcome you are requesting.

We may accept, reject, partially accept, or decline to review appeals at our discretion, except where applicable law requires otherwise.

Repeated abusive appeals may be ignored or restricted.

13. Copyright and Intellectual Property Complaints

Playflick respects intellectual property rights.

If you believe Content on Playflick infringes your copyright, trade mark, design right, image right, publicity right, database right, or other intellectual property right, you may submit an infringement notice to:

Email: [INSERT COPYRIGHT EMAIL]
Postal address: [INSERT ADDRESS]

Your notice should include:

your full legal name;
your organisation name, if applicable;
your email address;
your postal address;
your telephone number, if available;
identification of the protected work or right;
the URL or exact location of the allegedly infringing Content;
a clear explanation of the alleged infringement;
proof that you own or are authorised to act for the owner of the relevant rights;
a statement that the information in your notice is accurate;
a statement that you have a good-faith belief that the disputed use is not authorised by the rights owner, its agent, or the law;
your physical or electronic signature.

We may remove, disable, restrict, or block access to Content in response to a valid or credible infringement complaint.

We may forward your complaint, including your contact details, to the user who uploaded the Content where appropriate.

We may reject incomplete, abusive, fraudulent, unclear, or bad-faith notices.

14. Counter-Notices

If your Content was removed due to an intellectual property complaint and you believe the removal was mistaken, you may submit a counter-notice to:

Email: [INSERT COPYRIGHT EMAIL]

Your counter-notice should include:

your full legal name;
your Account username or channel name;
your email address;
your postal address;
the URL or description of the removed Content;
a clear explanation of why you believe the complaint was wrong;
evidence of your rights, licence, permission, fair dealing/fair use argument, or other lawful basis;
a statement that the information you provide is accurate;
your physical or electronic signature.

We may decide whether to restore, keep removed, restrict, or otherwise process the Content.

Submitting false notices or false counter-notices may expose you to legal liability and account action.

15. Repeat Infringers

We may suspend, restrict, demonetise, or permanently terminate accounts that repeatedly infringe intellectual property rights or repeatedly receive valid complaints.

We may also restrict users who repeatedly submit false, abusive, or bad-faith intellectual property notices.

16. Imported, Embedded, or Third-Party Platform Content

Playflick may allow users to import, embed, link, or display videos or metadata from third-party platforms.

You are responsible for ensuring that any imported, embedded, linked, or re-posted Content is lawful and permitted.

You must not use Playflick to:

import videos you do not own or have permission to use;
bypass third-party platform restrictions;
download, copy, scrape, rehost, or redistribute Content unlawfully;
remove watermarks, attribution, ads, ownership notices, or rights management information;
misrepresent third-party Content as your own;
monetise third-party Content without permission;
violate the terms of YouTube, TikTok, Vimeo, Facebook, Twitch, Instagram, X, or any other platform.

Third-party import or embed tools may stop working, change, break, or be removed at any time. We are not responsible for third-party platform changes, API limits, removals, blocks, account restrictions, or unavailable imports.

17. Music, Audio, Samples, and AI-Generated Content

You must have all rights needed for music, vocals, instrumentals, beats, samples, loops, sound effects, lyrics, stems, recordings, performances, and audio used in your Content.

You must not upload or monetise audio that infringes copyright, neighbouring rights, publishing rights, master rights, moral rights, performer rights, or contractual rights.

AI-generated Content is allowed only where it complies with these Terms and applicable law. You are responsible for ensuring that AI-generated Content does not infringe rights, mislead viewers, impersonate real people, exploit minors, spread harmful deception, or violate platform policies.

We may require labels, disclosures, restrictions, or removal of AI-generated or synthetic media.

18. Privacy, Personal Data, and Image Rights

You must not upload, post, share, sell, expose, or misuse another person’s personal data without a lawful basis and appropriate consent.

This includes:

addresses;
phone numbers;
emails;
passwords;
identity documents;
bank details;
private messages;
medical details;
school details;
location data;
children’s information;
private images or videos;
intimate material;
confidential information.

If your Content includes identifiable people, you are responsible for obtaining all required permissions, releases, and consents.

You must not secretly record, expose, shame, threaten, exploit, or endanger people through the Service.

Our handling of personal data is explained in our Privacy Policy.

19. Children and Young Users

Playflick is not intended for children under 13.

Users under 18 may require parental or guardian permission.

You must not use Playflick to exploit, manipulate, groom, contact, endanger, track, profile, or target children unlawfully or unsafely.

Creators must take extra care when uploading Content featuring children. Such Content must be lawful, appropriate, consented to by the relevant parent or guardian where required, and not exploitative, humiliating, sexualised, unsafe, or harmful.

We may remove, restrict, age-limit, disable comments on, demonetise, or report Content involving minors where we believe this is necessary for safety, compliance, or risk management.

20. Age Restrictions and Mature Content

Some Content may be age-restricted, hidden, labelled, demonetised, or removed.

You must accurately mark mature, sensitive, violent, disturbing, sexual, risky, or adult-oriented Content where tools are provided.

Age restrictions do not guarantee that Content is lawful or allowed. We may remove Content even if it is age-restricted.

We may restrict access to certain features, Content, categories, uploads, livestreams, comments, messages, monetisation, or recommendations based on age, location, account status, safety signals, legal requirements, or platform rules.

21. Paid Features, Pro Packages, and Subscriptions

Playflick may offer paid features, including Pro Packages, subscriptions, paid videos, channel memberships, boosts, promotions, ads, wallet features, creator tools, storage upgrades, verification features, or other paid services.

By purchasing a paid feature, you agree to:

pay all applicable fees;
provide accurate payment and billing information;
comply with payment processor terms;
pay applicable taxes, charges, and currency conversion costs;
ensure you are authorised to use the payment method;
accept the features, limits, duration, renewal terms, cancellation terms, and restrictions shown at checkout.

Prices, packages, benefits, features, and availability may change at any time. Changes will not normally affect the period you have already paid for unless required by law or stated at purchase.

Paid features are personal to your Account unless we state otherwise.

You must not resell, transfer, share, exploit, abuse, reverse engineer, or misuse paid features.

22. Auto-Renewals

Some subscriptions may renew automatically unless cancelled before the renewal date.

Where auto-renewal applies, we will show renewal information during purchase or account management where required.

You are responsible for cancelling before renewal if you do not want to continue.

Deleting the app, closing your browser, stopping use of the Service, or failing to log in does not automatically cancel a paid subscription unless we clearly provide that option.

23. Refunds and Cancellation Rights

Your refund and cancellation rights depend on:

your country;
whether you are a consumer or business user;
the type of product or service purchased;
whether the service has started;
whether digital content has been accessed, delivered, streamed, downloaded, used, or consumed;
whether the purchase was recurring, promotional, one-off, custom, digital, creator-related, advertising-related, or wallet-related.

Nothing in these Terms limits your mandatory legal rights.

For digital content or digital services, you may lose or limit your cancellation rights once performance begins, where you have given required consent and acknowledgement during purchase.

Unless required by law or stated in a specific offer, we do not guarantee refunds for:

used subscriptions;
partially used paid periods;
expired packages;
promotional credits;
advertising spend already delivered;
boosts already started;
paid videos already accessed;
wallet credits already spent;
creator tools already used;
account restrictions caused by your breach;
Content removed for policy violations;
purchases made by mistake where the digital service was supplied immediately with your consent.

Refund requests should be sent to:

Email: [INSERT BILLING EMAIL]

Include:

your Account email;
transaction ID;
purchase date;
amount paid;
payment method;
reason for the request;
any evidence needed to review the request.

We may refuse refund requests that are fraudulent, abusive, duplicate, outside the applicable period, already charged back, or not required by law.

24. Chargebacks and Payment Abuse

You must contact us first if you have a billing issue.

We may suspend or restrict your Account if:

you make a chargeback without first trying to resolve the issue;
you use stolen, unauthorised, or fraudulent payment details;
your payment fails;
your payment is reversed;
your payment processor flags risk;
you abuse refunds, trials, promotions, credits, or subscriptions.

We may recover unpaid fees, reverse credits, remove paid benefits, suspend withdrawals, or block future purchases where payment abuse occurs.

25. Wallets, Earnings, Points, Donations, and Withdrawals

Playflick may provide wallet, points, donations, creator earnings, advertising revenue, paid video revenue, affiliate revenue, subscription revenue, or withdrawal features.

These features are not bank accounts, electronic money accounts, savings accounts, investment accounts, or guaranteed income systems unless we expressly state otherwise.

We may set rules for:

eligibility;
minimum withdrawal amounts;
payment schedules;
commission rates;
taxes;
fees;
account verification;
identity checks;
fraud checks;
payment holds;
refund reserves;
chargeback reserves;
suspicious activity reviews;
country restrictions;
creator quality requirements;
monetisation approval;
demonetisation;
advertiser suitability.

We may withhold, delay, reverse, cancel, or refuse earnings, points, wallet balances, donations, or withdrawals where we believe there is:

fraud;
policy abuse;
copyright infringement;
fake engagement;
bot traffic;
misleading Content;
payment risk;
chargeback risk;
illegal activity;
breach of these Terms;
regulatory, tax, sanctions, or legal risk;
technical error;
duplicate credit;
advertiser or payment processor dispute.

You are responsible for your own taxes, reporting, invoices, filings, and legal obligations relating to income earned through Playflick.

26. Advertising and Promotions

Playflick may show advertising on or around Content.

Ads may be displayed before, during, after, beside, within, or near videos, shorts, profiles, search results, feeds, categories, articles, embeds, or other areas.

Unless we expressly agree otherwise, you have no right to payment merely because ads appear on or near your Content.

Advertising features may be subject to approval, budget limits, targeting limits, review, rejection, suspension, removal, or performance variation.

We do not guarantee:

impressions;
clicks;
conversions;
views;
sales;
subscribers;
watch time;
rankings;
visibility;
engagement;
earnings;
audience growth;
promotion success.

You must not create misleading, unlawful, harmful, infringing, discriminatory, prohibited, or deceptive ads or promotions.

27. Creator Monetisation

Creator monetisation is not guaranteed.

We may require creators to meet eligibility rules, identity checks, tax requirements, quality standards, rights checks, advertiser-suitability rules, and policy compliance.

We may approve, reject, suspend, demonetise, limit, or terminate monetisation at any time.

Content may be demonetised or excluded from earning if it is:

infringing;
reused without meaningful rights;
misleading;
unsafe;
shocking;
adult;
hateful;
violent;
low-quality;
spammy;
artificially boosted;
not advertiser-suitable;
subject to reports, disputes, legal claims, or rights issues.

We may adjust, reverse, or withhold earnings due to invalid traffic, refunds, chargebacks, errors, fraud, advertiser disputes, copyright claims, or policy violations.

28. Livestreaming

If livestreaming is available, you must comply with these Terms in real time.

We may interrupt, disable, remove, restrict, archive, or delete livestreams at any time.

You must not livestream:

illegal acts;
violence;
self-harm;
exploitation;
sexual abuse;
dangerous behaviour;
private spaces without consent;
copyrighted broadcasts;
pay-per-view events without permission;
TV channels, films, sports, concerts, or third-party streams you do not have rights to.

We may disable livestreaming for users or categories at any time.

29. APIs, Developer Tools, Embeds, and Automation

Playflick may provide APIs, embed tools, widgets, import tools, developer tools, or integrations.

You must not use these tools to:

overload the Service;
scrape, harvest, or build unauthorised databases;
clone Playflick;
bypass limits;
manipulate engagement;
create spam;
invade privacy;
collect personal data unlawfully;
reverse engineer the Service;
interfere with ads, payments, security, moderation, or analytics.

We may revoke API access, block keys, limit requests, remove integrations, or change developer tools at any time.

30. Search, Discovery, Rankings, and Recommendations

Playflick may organise, rank, recommend, promote, hide, restrict, or display Content using manual or automated systems.

We do not guarantee that any Content will appear in search, trending, recommendations, categories, home pages, shorts feeds, notifications, or promotions.

Visibility may be affected by:

relevance;
watch history;
user behaviour;
location;
language;
safety;
quality;
copyright;
moderation;
engagement;
account status;
metadata;
advertiser suitability;
technical factors;
fraud signals;
platform testing.

We may reduce distribution of Content we consider low-quality, spammy, risky, repetitive, misleading, infringing, unsafe, or not suitable for broad recommendation.

31. Notifications and Messages

Playflick may send notifications, emails, alerts, service messages, security messages, billing messages, moderation messages, marketing messages, or creator updates.

You can manage some communication preferences through your Account settings, where available.

Some messages are essential to the Service and may still be sent even if you opt out of marketing.

You must not use notifications, comments, messages, or contact forms for spam, scams, harassment, illegal activity, phishing, impersonation, or unsolicited advertising.

32. Privacy and Cookies

Our Privacy Policy explains how we collect, use, share, store, and protect personal data.

Our Cookie Policy explains how we use cookies, local storage, analytics, advertising technologies, and similar tools.

By using Playflick, you acknowledge that we will process personal data as described in those policies.

You must not use Playflick to collect, scrape, sell, expose, or misuse personal data.

33. Third-Party Services and Links

Playflick may contain links, embeds, tools, integrations, payments, APIs, storage, analytics, advertisements, or other services provided by third parties.

We do not control Third-Party Services and are not responsible for:

their content;
their terms;
their privacy practices;
their fees;
their security;
their availability;
their accuracy;
their removals;
their outages;
their account bans;
their API changes;
their payment decisions.

Your use of Third-Party Services is at your own risk and may be governed by separate terms.

34. Playflick Intellectual Property

Playflick owns or licenses all rights in the Service, including:

software;
source code;
scripts;
platform design;
databases;
interfaces;
logos;
icons;
trade marks;
graphics;
layouts;
features;
systems;
documentation;
branding;
compilations;
analytics;
moderation systems;
recommendation systems.

You must not copy, modify, reproduce, sell, rent, lease, distribute, mirror, scrape, reverse engineer, decompile, bypass, or exploit Playflick Content except as expressly permitted by us.

Using Playflick does not give you ownership of any Playflick intellectual property.

35. Licence to Use the Service

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Service for lawful personal, creator, or business purposes.

This licence does not allow you to:

copy or clone the Service;
access the Service using unauthorised automated tools;
scrape or harvest Content or data;
bypass technical restrictions;
interfere with security;
sell access to the Service;
misuse APIs;
remove copyright or ownership notices;
use Playflick branding without permission.

We may revoke this licence at any time.

36. Platform Availability

We aim to keep Playflick available, but we do not guarantee uninterrupted, error-free, secure, or permanent access.

The Service may be unavailable due to:

maintenance;
updates;
server issues;
software bugs;
cyberattacks;
hosting problems;
bandwidth limits;
payment processor issues;
third-party service outages;
legal or regulatory action;
force majeure events;
changes to platform features.

We are not liable for loss caused by downtime, bugs, data loss, upload failure, conversion failure, import failure, playback failure, ranking changes, monetisation changes, or feature removal, except where liability cannot be excluded by law.

37. Backups and Data Loss

You are responsible for keeping your own backups of your Content.

Playflick is not a backup service.

We may lose, remove, corrupt, disable, restrict, or delete Content due to technical issues, moderation, legal claims, account action, storage limits, service changes, or user error.

We are not responsible for your failure to keep independent copies of your Content.

38. Suspension and Termination

We may suspend, restrict, disable, demonetise, or terminate your Account or access to the Service at any time if we believe:

you breached these Terms;
you broke the law;
your Content infringes rights;
your activity is fraudulent, abusive, harmful, unsafe, or deceptive;
your Account creates legal, financial, security, regulatory, reputational, or operational risk;
your payment fails or is reversed;
your Account is inactive;
we are required to do so by law, court order, regulator, rights holder, payment processor, hosting provider, or service provider.

Suspension or termination may result in loss of:

Account access;
Content;
channel name;
comments;
messages;
analytics;
monetisation;
wallet access;
subscriptions;
paid features;
earnings;
uploaded videos;
imported videos;
creator status;
verification status.

Where required by law, we will provide notice or appeal options. In serious cases, we may act immediately without notice.

39. User Deletion and Account Closure

You may request account deletion where the feature is available or by contacting us.

Deleting your Account may not immediately remove all Content or data, including:

Content shared with others;
Content in backups;
Content retained for legal, tax, accounting, security, fraud prevention, dispute, moderation, or compliance purposes;
records of purchases, earnings, reports, disputes, or enforcement actions;
Content that must be retained or reviewed due to legal claims or safety concerns.

We may also retain limited data as described in our Privacy Policy.

40. Disclaimers

The Service is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we do not guarantee that:

the Service will be uninterrupted, secure, accurate, error-free, or available;
Content will be stored permanently;
videos will upload, convert, import, process, play, stream, rank, or monetise correctly;
thumbnails, previews, captions, metadata, search, recommendations, comments, messages, notifications, payments, analytics, APIs, or ads will work perfectly;
Content will be free from offensive, unlawful, harmful, inaccurate, or infringing material;
creator earnings, views, followers, subscribers, engagement, sales, or promotion results will occur;
third-party services will remain available or compatible.

You use Playflick at your own risk.

41. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot be excluded under applicable law.

Subject to the above, Playflick will not be liable for:

loss of profits;
loss of revenue;
loss of business;
loss of goodwill;
loss of opportunity;
loss of data;
loss of Content;
loss of followers, views, subscribers, rankings, reputation, or monetisation;
payment processor issues;
third-party service failures;
indirect, incidental, special, punitive, exemplary, or consequential loss;
account suspension or Content removal made in accordance with these Terms;
unauthorised account access caused by your failure to secure your login details;
user conduct or User Content;
events outside our reasonable control.

To the fullest extent permitted by law, our total liability to you for all claims relating to the Service will be limited to the greater of:

the amount you paid to Playflick in the three months before the claim arose; or
£100.

This limitation applies whether the claim is based on contract, tort, negligence, statutory duty, misrepresentation, restitution, or any other legal basis.

42. Indemnity

You agree to defend, indemnify, and hold harmless Playflick, its owners, directors, officers, employees, contractors, agents, partners, licensors, service providers, payment processors, hosting providers, and affiliates from and against any claims, demands, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising from or related to:

your use of the Service;
your User Content;
your breach of these Terms;
your breach of law;
your infringement of rights;
your fraud, abuse, negligence, or misconduct;
your monetisation activity;
your ads, promotions, products, services, or transactions;
your disputes with other users;
your use of Third-Party Services;
your failure to obtain permissions, licences, releases, or consents.

We may control the defence of any claim covered by this indemnity. You agree to cooperate with us.

43. Consumer Rights

Nothing in these Terms affects your statutory consumer rights.

Where you are a consumer, you may have rights under consumer protection laws, including rights relating to digital content, digital services, subscriptions, unfair terms, cancellation, refunds, and faulty services.

Where these Terms conflict with mandatory consumer rights, the mandatory rights apply.

44. Business Users

If you use Playflick for business, commercial, professional, creator, advertiser, agency, brand, reseller, or organisational purposes, you confirm that:

you have authority to bind the business or organisation;
the business or organisation accepts these Terms;
you will comply with advertising, consumer, tax, data protection, intellectual property, platform, and trading laws;
you are responsible for claims, promises, promotions, products, services, and Content you publish or sell.

Business users may have fewer cancellation rights than consumers.

45. Complaints

You may contact us about complaints at:

Email: [INSERT SUPPORT EMAIL]
Postal address: [INSERT POSTAL ADDRESS]

Please include:

your name;
your Account email;
the relevant URL or transaction ID;
a clear description of the issue;
what outcome you are requesting;
supporting evidence.

We aim to review complaints fairly, but we do not guarantee any specific outcome unless required by law.

46. Legal Requests and Law Enforcement

We may preserve, disclose, restrict, remove, or provide information where we believe it is reasonably necessary to:

comply with law;
comply with court orders;
respond to regulators;
respond to law enforcement;
protect users;
prevent fraud;
investigate abuse;
protect Playflick’s rights;
enforce these Terms;
address security, safety, or illegal activity.

We may challenge requests where appropriate, but we are not required to do so.

47. Sanctions and Export Compliance

You must not use Playflick if you are prohibited from doing so under applicable sanctions, export control, anti-terrorism, or financial crime laws.

You must not use Playflick for transactions, Content, payments, monetisation, or services involving sanctioned persons, sanctioned territories, prohibited goods, or unlawful activity.

48. Changes to the Service

We may change, update, suspend, replace, limit, rename, remove, or discontinue any part of the Service at any time.

This includes:

features;
themes;
upload limits;
storage limits;
file formats;
video quality;
import tools;
APIs;
monetisation rules;
Pro Packages;
pricing;
ranking systems;
categories;
comments;
messaging;
livestreaming;
ads;
wallet features;
creator tools.

We are not liable for changes to the Service except where required by law.

49. Changes to These Terms

We may update these Terms from time to time.

Where changes are significant, we may notify you by:

posting the updated Terms on Playflick;
changing the “Last updated” date;
sending an email;
showing an in-platform notice;
requiring renewed acceptance.

Your continued use of Playflick after changes take effect means you accept the updated Terms.

If you do not accept updated Terms, you must stop using the Service.

50. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our written permission.

We may assign, transfer, subcontract, or delegate our rights and obligations under these Terms to another organisation, including in connection with a merger, sale, acquisition, restructuring, transfer of assets, or change of control.

51. Severability

If any part of these Terms is found to be invalid, unlawful, or unenforceable, the remaining parts will continue in effect.

The invalid part will be interpreted or replaced in a way that most closely reflects the original intention while remaining lawful.

52. No Waiver

If we do not enforce a right immediately, that does not mean we waive it.

Any waiver must be in writing to be effective.

53. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, Community Guidelines, Copyright Policy, Refund Policy, and any additional feature-specific terms, form the entire agreement between you and Playflick regarding the Service.

They replace any previous agreements, understandings, or statements about the Service.

54. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

If you are a consumer, you may also have rights under the mandatory laws of the country where you live.

Subject to any mandatory consumer rights, the courts of England and Wales will have exclusive jurisdiction over disputes relating to these Terms or the Service.

55. Contact Information

For general support:

Email: [INSERT SUPPORT EMAIL]

For copyright and intellectual property complaints: